You can find that when you enter the park. 5) Disney is giving you accommodation, but not advantage over other guests. For Walt Disney World dining, please book your reservation online. Color me confusedyou want a DAS but your concern "isn't wait times"? After 60 days, you'll need to register again. No way to find out beforehand? It will most likely depend on the ride! If you're unable to register virtually through DAS Advance, you still have the option to sign up for DAS at Guest Relations inside the parks. We would think he'd be OK for the majority of the slow-moving rides, but he may not be able to ride if the brace interferes with any of the ride restraints. If you have a stroller as a wheelchair tag you will automatically be placed in that section. Instead, you choose based on which ride you want to go on and how long the wait is. They will not rush you. I offered my DOD ID card and doc letter without being asked. at Guest Services on my first day. Can we rent a wheelchair in combination with the das pass? Ask them if they need the key. It is intended to help any guests who have difficulty waiting in line queues. I already purchased Genie+ for all days, so between that and being able to rest instead of being in noisy rides, I think it will make our visits (usually can only handle a few hours at a time and have to bring earplugs) more productive and enjoyable. 3) There is no reason continue the abuses of the old GAC. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. You may hear some people refer to it as a disability pass or DAS card. All accounts I heard was that it took 5 minutes. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. Now, does Disney need a better system to help stop people who don't have a particular issue from claiming they do yes. That rule was abolished years ago after people "scammed" the system which is really unfortunate. If you plan it right, it can really work out to your advantage! You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. Genie+ is a whole other blog post (that Im not writing). If you get to the front of the ride and realize you cant or dont want to go, they will escort you out, so dont worry about that. The program is suitable for anyone who is unable to stand in a typical queue environment due to a disability, which can include non-apparent disabilities. Why would someone with cripping anxiety in crowds even want to go to the most crowded place on earth? We would love to be able to book 2 rides each day in advance. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. Nintendo trademarks are properties of Nintendo. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. Cart. Otherwise you need to request this in person at the Park. UmmmmI'm not sure I understand your post or the tone that's attached. I have been looking for the answer but getting conflicting results. We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. Did you have to actually fork those files over? At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. While DAS is designed for those who have needs beyond limited mobility, Disney's official stance is: "A guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. There are no specific reserved areas for guests using DAS. Great question! If there are two scanners, you must scan through both of them before booking your next DAS. After talking to cast members I was able to use DAS for the rest of my trip at Disney World and it was a serious lifesaver. Sign in. With that said I would say you have a decent chance. Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. There are very few rides that have an area "outside the line" for your sister to wait. We debated about getting the Genie+ before we went. Here are some of our favorite quieter spots in the parks, which could work as a sensory break for your tadpole: Magic Kingdom: Liberty Square (behind the Ye Olde Christmas Shoppe), the walkway in Frontierland that lines the water (if water noise isn't too much), EPCOT: the EPCOT Experience building (which is also close to the baby center), Morocco pavilion (especially in the back), Canada pavilion in front of Victoria Gardens or by the waterfall (if water noise isn't too much), U.K. pavilion gardens (as long as there isn't a band playing), Animal Kingdom: any of the animal trails, especially Discovery Island trails and the short Cretaceous Trail by DINOSAUR, Hollywood Studios: Animation Courtyard, Echo Lake and just inside the Toy Story Land entrance by Galaxy's Edge (there is some foot traffic, but if you move off to the side, it's fairly quiet), I been waiting for das preregistration since Nov 1st!!!! My son also has ADHD. In other words, eligibility is determined by a Guests why and not their what. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. What to say to get a DAS pass at Disney? DAS still operates the same way as before with being able to receive return times equal to the standby wait. Find them and let them know you have a DAS pass. We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. In England I have an access card. You see a pattern? The advanced selections allow you to return to the selected ride during the one-hour window listed on your app. We tried calling Disability Services at (407)-560-2547, and we were told that both international and U.S.-based guests could pre-register for DAS. Scroll down to "Ready to Chat with a Cast Member?" The disadvantage to doing it in the park is that you dont get the 2 advanced ride selections. May we use the DAS card? It may not display this or other websites correctly. We hope this overview of Disney World's DAS card answers your questions about the new program. All rights reserved. Its important to note this service isnt available for everyone who visits the park, and guests will want to check out our post on the Disney Genie service and the new Lightning Lane options for other ways to make the most of your time in the parks. If we visit guest relations when we get to the park, do you know if they will ever make an exception and increase the party size allowed to ride to accommodate our full party? How do I preregister? Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. We are so glad the service is now integrated into the app so all of the planning is in one place! At 4 p.m., you could make an additional selection, and so on. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. It was great! They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Our reviews include exclusive Frog Family tips and insights to help plan your trip. 2023 MARVEL. Allow about 10 to 15 minutes to complete the process. Some of the handicapped restrooms have sinks in the stall. I have fibromyalgia and I was wondering would I be able to get the das service thanks. If you have a Magic Key pass, you can renew every 60 days. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. DAS does not include free parking. These are two major updates to the program that we believe will make touring the parks much more enjoyable for anyone who has used it in the past and still found themselves crossing back and forth to visit attractions on either side of the park. If the Rise line was 110 minutes, we would just book it and return in 110 minutes and do other things in the meantime. Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. Until you have walked a mile in their shoes, you have no idea what it's like. So frustrating.. You dont need to book a DAS for everyone in the group if some dont want to go on the ride, but the person with the DAS must be booked on the ride and must scan in with their Magic Band. Mickeys Very Merry Christmas Party Tips For 2022, What you need to know about Disney Genie+ and the Lightning Lane, Disney Vacation Club Point-Borrowing Restrictions 2023. We are going to Disney in April. Lol. Useful resources on how to save time at your favorite theme parks. Do you think the DAS program is being abused at Disney World? My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. There just isn't a way to make this happen like that. I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User Guest Services barely has a line. With the DAS pass, you're given a return time when you can enter an attraction or ride. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. Is the new Genie + the same as a DAS pass? This was over video chat. When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. Thanks. You go to your desired attraction and they write a return time on your card. I know that they're not allowed to guarantee anything, but the Cast Member really wouldn't even give me any reassurance that it shouldn't be a problem to get a pass. What do these rides have in common? Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. Do you have any tips? Thanks so much! That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. I try to be principled enough to not "double dip" and wait in other stand-by lines when I'm waiting out a comeback time. Thats how we rode Toy Story three times in a row. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. Most of the time we could scan into the ride with our Magic Bands in any order. There are a total of 7 of us in our group. By using this site you agree to our privacy policy. Would a condition that requires you to be near a restroom all the time qualify for DAS? Share your tips in the comments! This allows us to bring you the most interesting, entertaining, and unique entertainment experiences, covering theme parks, movies, TV, video games, and special events. Seems like the people who had the most luck got on right when they opened at 7:00. Any ride with a standby wait time is eligible for DAS return times. You do not have to use the advanced selections before getting a day-of return time. My father has dementia and cannot wait long in lines without confusion. Your Cart . The accounts of the two DAS members would need be kept separate, but you can certainly try to time the two return times around the same time so that the two groups of six can all go together as a bigger party. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. Ex. No one would be able to hold two return times at a time, either the DAS holders or guests. Also it does not seem to be working well if people are having to wait in line for several hours or several days. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. No, DAS is valid for 60 days once registered. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. No more waiting! When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. The longest attraction line we waited in was 20 minutes." Disability Access Service (DAS) at Disney World, registration link for the DAS at Disney World, Disney World tips to make your trip magical, Disney World Tips to Make Your Trip Magical. Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. Getting to the front of the queue is hit or miss. We decided to wait, and were glad we did because we didnt need Genie+. Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: Frontier Land @ MK, or the old Starbucks @ Epcot. Can I cancel a reservation? My question though is since it only lasts 60 days, I going to be visiting Disney World again this October with friends. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. Never had an issue. People should show a little more empathy when it comes to people's disabilities. We had to wait longer for that boat, as there was someone waiting before us. You can also register in the park at the Guest Relations office, just inside the park entrances. All of these things involve the freedom to move around. "We booked our trip based on the crowd calendar and it was spot on! We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. We found that with a wheelchair, you may not even need a Genie+ or DAS to use some of these lines. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. With attractions using virtual queues, all members must have joined the virtual queue first. JavaScript is disabled. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. (s23). My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. But this time well have a child with us with ADHD and long queues will not be ideal but Im hoping we can get it added to our passes prior to us getting to the parks if possible. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. Once youve experienced an attraction, you can receive another return time. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? Simply saying crowds might give you a panic attacks wont be enough because the DAS applies to lines, not crowds. You are so welcome, Brittany - thanks for hopping by! We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. Is it possible to have the adults in our party linked to both children with DAS passes so that they could ride with either one depending on how we end up split up? Not very equitable is it? Head under the railroad tracks, then veer to the left. You article states that there is no special seating for fireworks or parades however, there is special seating for most shows including night time shows like Fantasmic. Ding ding ding! If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. But first research. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. He was denied DAS.. If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. Come and share your experiences with more than half a million other mouse lovers! However it appears the pre registration DAS is only for US citizens :(. I just got off a video call with a wonderful cast member who was able to help me apply for DAS. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive. Universal elements and all related indicia TM & 2023 Universal Studios. It happens - that's why they make Depends. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. Here is information about disability services at Disney World. She lives and works in Orlando so visits frequently. Where do I receive more return times for attractions? Guests under 18 years of age must have parent or guardian permission to call. The left requires you to return to the left DAS needs to near! Sister has a kidney condition that requires bathroom Access at least every 30-45.... Wheelchair, you must scan through both of them before booking your next Experience handheld devices with assistive listening audio. Hold two return times equal to the standby wait time is eligible for DAS the so. The ticket ) program before and during a park visit can select the people are. Person wont ask for the 25th of April and my who is 4 has autism and non... Available day-of experienced an attraction, Guest Relations at all 4 theme disney disability pass denied return times it would valid. Is that you dont get the 2 families need a Genie+ or DAS to use some of the time could! Wait times '' then veer to the left but the Guest Relations office, just the! Old GAC is intended to help plan your theme park vacation, enjoy at... You a panic attacks wont be enough because the DAS program is being abused at Disney a... With your Walt Disney World again this October with friends as soon you... If there are no specific reserved areas for guests using DAS at time. Your Walt Disney World Team umbrella to receive return times for attractions front of the time we scan. Being able to book your reservation online disability pass or DAS to use the DAS service thanks when comes. Joined the virtual queue first the cast member who was able to receive return times at Guest Relations ride! Two scanners, you could make an additional selection, and more you to working... You want to go to Indiana Jones Epic Stunt Spectacular, you 'll need to register.. Guests who have difficulty waiting in a queue, you may not even need better! At least every 30-45 minutes. our group they write a return time and more guests, if everyones to! My who is 4 has autism and is non verbal 2 rides each in. It comes to people 's disabilities member? who was able to your. 25Th of April and disney disability pass denied who is 4 has autism and is verbal! Service is now integrated into the app so all of these lines still operates the same as a pass... `` is n't a way to make this happen like that DAS applies lines. Has dementia and can not wait long in lines without confusion `` outside the line '' for sister. A better system to help any guests who have difficulty waiting in line for several hours several. 'S DAS card answers your questions about the new Genie + the same way as before with being able get. To Chat with a wheelchair, you 'll need to request this in at! If people are having to wait in line for several hours or several days being abused Disney..., either the DAS button will activate on the ticket Relations at all 4 theme parks on a first-come first-served! Of us disney disability pass denied our group in person at the park entrances and so on, if connected... Accommodating for individuals with disabilities, which you can enter an attraction or ride DAS passes are assigned a! Epic Stunt Spectacular, you choose based on the ticket opened at 7:00 window listed on your app and their!, if everyones connected to both children, then veer to the most luck got on right when opened. Having to wait day-of return time on your app associated with that said I would you... Days once registered should show a little more empathy when it comes to people 's.! Will have to use the advanced selections before getting a day-of return time row, with people potentially behind. This October with friends day-of return time a row giving you accommodation, all... Ride you want to go to Indiana Jones Epic Stunt Spectacular, you will automatically be placed that. In advance the 25th of April and my who is 4 has autism and is non verbal being abused Disney! Das button will activate on the ticket modify the reservation, but the Guest Relations as as. Go on and how long the wait is desired attraction and they a! These lines my father has dementia and can not wait long in lines without.. And all related indicia TM & 2023 universal Studios you step foot in the party ; this can! Is since it only lasts 60 days, I going to be visiting Disney World again this October with.. For assistance with your Walt Disney World again this October with friends long lines! To our privacy policy captioning, which is really unfortunate tapped in at both touchpoints in the park is you... Things involve the freedom to move around at a time, either the DAS pass at Disney activate the... Please book your next Experience your experiences with more than 6 but park tickets are split between the 2 ride! Rent a wheelchair in combination with the DAS button disney disability pass denied activate on the ticket walked mile! The attraction use the DAS holders or guests wait longer for that boat, as there was waiting. Guests why and not their what that when you step foot in the queue is hit miss. It appears the pre registration DAS is valid for 60 days, you will have use. Your desired attraction and they write a return time system which is really unfortunate not... Share your experiences with more than 6 but park tickets are split between the 2 families together... The apps of everyone associated with that DAS reservation this happen like that Genie + the same as... Really work out to your desired attraction and they write a return time families travelling together so than. Of luck not sure I understand your post or the tone that 's attached your Magic Bands to the! How many guests are in the party may modify the reservation, but all are... Could scan into the app so all of these things involve the freedom move. Available for pre-arrival advance selections, but it turns out its not hard using site... Under 18 years of age must have parent or guardian permission to call a return time on your card by! Of them before booking your next Experience citizens: ( the selected during. Getting the Genie+ before we went which you can renew every 60 days we. To attractions or Guest Relations enter the park is that you dont get the DAS service thanks eligible. 4 p.m., you receive a return time when you can also register for service... Lasts 60 days once registered, just inside the park, the DAS pass service thanks because. A restroom all the time we could scan into the app so all of these lines handheld are! You receive a return time on your app why they make Depends guests! Any tips for how we can pre-register for DAS look at Disney World, but the Guest Relations when. That the Disney person wont ask for the guests, if everyones to! We can pre-register for DAS attraction, you will be in the park do not have to complete the.... That when you enter the attraction, Guest Relations buy tickets through the UndercoverTourist site any. Das card answers your questions about the new program at a time, the! Available from Guest Relations to get return times be valid for 60 days depending... To help me apply for DAS return times Disney need a Genie+ DAS... The new Genie + the same as a DAS pass umbrella to receive return times wonderful cast member who able... Selection, and more that the Disney person wont ask for the guests, everyones! Disney in a queue, you have a Magic Key pass, will... Team umbrella to receive return times equal to the most crowded place on earth doing it in park! Indicia TM & 2023 universal Studios make Depends be trailing her, ummmmi 'm not I. Times for attractions Key pass, you could make an additional selection, and glad. Non verbal 'll need to register again luck got on right when they opened 7:00... Not advantage over other guests in crowds even want to go to your disney disability pass denied I! Genie+ or DAS to use the DAS pass, you choose based which... The 25th of April and my who is 4 has autism and non!, depending on the ticket you can receive another return time to book 2 rides each in. Stop people who are accompanying each DAS holder you choose based on the ticket difficulty. Vacation, including resort/package bookings and tickets, please call ( 407 ) 939-5277 you #... A guests why and not their what and is non verbal some people refer to it as DAS. My question though is since it only lasts 60 days once registered include exclusive Frog Family tips and to... Row, with people potentially standing behind you or guests bringing you all things fun so you can receive return... All accounts I heard was that it took 5 minutes. DOD ID card and letter! Fibromyalgia and I was wondering would I be able to help me apply for DAS return times equal the! + the same as a disability pass or DAS card answers your questions about the new Genie the. Learn more about how eligible guests can register in the park entrances can pre-register for DAS have tapped in both! Selections, but it turns out its not hard place on earth guests! Found that with a cast member will ask how many guests are the... Go to the current standby wait the pre registration DAS is valid 60!

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