Airlines need to be agile. Weve been keeping a close eye on the pros and cons of each airline policy shift in order to produce these up-to-date rankings. blamed high winds in Dallas for an operational meltdown that led to the cancellation of over 2,200 flights. Although winds were indeed high, other airlines such as Dallas-based airline Southwest weren't nearly as impacted. This model allows us to forecast the demand outlook as accurately and dynamically as possible. Episode #27 - Vaccines, variants & herd immunity, Episode #28 - Evolution of the SARS-CoV-2 virus, Episode #29 - Developing WHOs public health advice, Episode #31 - Vaccines, Variants and Doses, Episode #32 - Equity in vaccines, treatment and tests, Episode #34 - Vaccines, variants & mass gatherings. COVID Resources from Airlines American Airlines Delta Airlines JetBlue Airlines Southwest Airlines United Airlines Other Government Resources The White House COVID-19 Plan and National Strategy for the COVID-19 Response and Pandemic Preparedness Coronavirus.gov U.S. Government COVID-19 Resource Center Coronavirus Resources at DOT While most major U.S. airlines have eliminated change fees, Southwest still leads the pack in allowing free cancellations on all fares and, easy rebooking of cheaper flights for travel credits. You may be able to request a refund online or by contacting us if your flight has been affected by a significant schedule change or if your flight was canceled . A lock Official websites use .gov Business travel will take longer to recover, and even then, we estimate it will only likely recover to around 80 percent of prepandemic levels by 2024. And Delta is pushing other airlines to share their internal "no fly" lists to make sure that unruly passengers can't just take their business to another airline. All non-bonus spending earns 1 point per $1. So, for now, we are considering various scenarios and observing key indicators to learn which of those scenarios are most likely to occur. As a result, cargo yields increased by about 30 percent last year. As the COVID-19 situation continues to evolve, we will update the below pages with latest information so you can be informed about your flights. For now, we are tracking five potential scenarios: one, at this point, seems highly unlikely to occur; the other four are all possible, with the prolonged U-shape being the most likely, in our view. Post COVID-19 new leaders will emerge because they took precautionary, proactive steps ahead of their competitors. ET, all passengers must show proof of a negative COVID-19 test to enter the U.S. from China, Hong Kong or Macau, taken no more than 2 days before departure. Under normal circumstances, airlines can lose their slots at congested airports if they dont use them at least 80 percent of the time. Several airlines have declared bankruptcy, with some ceasing operations, while other airlines reported historic reductions in flights, as well as accelerating retirements of certain aircraft types, such as the Airbus A340 . And beyond government support and market concentration (as a result of some airlines failing because they could not gain support from governments or other investors), there might be some consolidation opportunities, particularly as the industry rebounds. We expect to see differences, in terms of duration and impact, between business and leisure travel for both short-haul and long-haul trips. Prices for used-aircraft leases have plummeted and are likely to remain lower. Many airline credit cards earn at least 2 airline miles per $1 on airline purchases and the select bonus categories. Pre-qualified offers are not binding. We considered each airline's policy. Mobile apps will be used to store travelers vaccine certificates and COVID-19 test results. Share sensitive information only on official, secure websites. We do this by only using cleaning, sanitizing and disinfecting products that have been deemed by the EPA to be effective against coronavirus. Related Expertise: Third, airlines may also look at reconfiguring the layout of their cabins to address the increased share of leisure traffic. These could include committing to reductions in greenhouse-gas emissions in return for more labor flexibility; increasing the cash-on-hand requirements to make airlines more resilient against future shocks; more balanced value sharing between airlines and other sectors such as airports; or changes in the ownership caps to allow greater inflows of foreign capital, reducing the reliance on state capital further down the road. Travel will become greener and more efficient, and people are itching to travel again for holidays. Also, we expect that governments might begin imposing specific limitations for inbound and outbound passengers, including requirements before boarding (similar to the security measures put in place after terrorism events), such as mandatory health screenings or certificates. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Financial woes aside, the pandemics longer-term effects on aviation are emerging. These companies are likely to receive government support because of their importance to the economy, and they could be the ones driving consolidation efforts. Determining which airline is best for travelers amid the flurry of policy changes and PR blitzes was no small feat. have all converged on similar change fee policies. For business demand, we expect a relatively quick rebound (in both short-haul and long-haul) as business travelers try to reestablish their businesses. As a result, the industry may have to manage structural demand changes (such as the state of the economydepression, recession, and rebound) and megatrends (such as the dramatic rise in remote working, more locally oriented supply chains, and a focus on sustainability). Here is a list of our partners and here's how we make money. In Europe, for example, several airlines that are part of an airline group were in relatively strong health as the crisis started. Episode #81 - Public Health Emergency of International Concern, Episode #82 - Older adults and COVID-19 vaccines, Episode #83 - Minimize infection at health care facilities, Episode #86 - Microbes are becoming resistant to antibiotics. Plus, some of the top airline credit cards are also some of the best credit cards for international travel (for future use, of course). Episode #50 - Do I still need the vaccine if I have COVID-19? Additional interim guidance for crew on passenger or cargo flights and for first responders may also be found through the CDC website for Updated Interim Guidance for Airlines and Airline Crew: Coronavirus Disease 2019 (COVID-19) andRisk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019. Managing Director & Senior Partner, Travel & Tourism Global Leader. Then, airlines scrambled to implement health policies, like blocked middle seats, to entice passengers back to the skies. Similar support has been, or likely will be, offered (whether to employees directly or to companies) in the Middle East and some Asian countries. In mid-March, the International Air Transport Association (IATA) forecast a loss of $252 billion in revenue44% of 2019 revenue. The guidelines encourage that certain basic criteria be met in the state or region in question. or https:// means youve safely connected to the .gov website. Also, we have made the proactive decision to elevate the cleaning and sanitation of our aircraft beyond standard practice during this time. If you care about some factors more than others, you can determine the most suitable airline for you using the complete data below. Beyond this, the next horizon is analytics, which involves, among other efforts, using datain smarter ways to enhance decision making, requiring some investment but yielding significant payoffs. Do not sell or share my personal information. What health policies airlines have put in place, such as requiring vaccines and enforcing masking. For example, we are tracking the spread of the virus by country and gauging the responses by governments, including the type and duration of travel restrictions and the specific conditions under which they might be relaxed. Back to the future? Many or all of the products featured here are from our partners who compensate us. By responding to these shifts decisively now, carriers should be able to look beyond the pandemic and adapt to the long-term realities of COVID-19. How generous (and consistent) airlines have been in offering free changes and cancellations to new and existing bookings. Travel restrictions We need you to be aware there are government-mandated travel restrictions in place that impact how and where you can travel due to the COVID-19 pandemic. As a result, the FAA issued CertAlert #20-02 Temporary Parking of Overflow Aircraft (PDF), for airport operators who are working with airlines on temporary parking plans for their aircraft. For example, it might be challenging to encourage governments to invest in airlines that are based in other countriessuch as carriers that are part of airline groups. This work adds value that will remain well after the crisis is over. After a judge reviewed and upheld United's policy, only about 200 of the airline's 67,000 employees were let go, and employees with exceptions were placed on leave. Episode #89 - Respiratory Disease in Children, Episode #91 - Everything you need to know about Trans fat, Episode #92 - Disability and health inequity, Unity Studies: Early Investigation Protocols, Surveillance, rapid response teams, and case investigation, Naming the coronavirus disease (COVID-19) and the virus that causes it, Risk communication and community engagement, Country-level coordination, planning, and monitoring, Critical preparedness, readiness and response actions for COVID-19, Guidance for schools, workplaces & institutions, Humanitarian operations, camps and other fragile settings, Maintaining Essential Health Services and Systems, WHO Director-Generals Special Envoys on COVID-19 Preparedness and Response, FAQs on COVID-19 Vaccine Delivery Partnership, Virus origin / Origins of the SARS-CoV-2 virus. Therefore, we propose a data-driven, action-oriented, and digitally supported flight plan to help airlines emerge stronger from the COVID-19 crisis. Episode #87 - Is Measles making a comeback? In 2020, industry revenues totaled $328 billion, around 40 percent of the previous years. If you would like information about this content we will be happy to work with you. U.S. and foreign air crews are subject to the approved Occupational Health and Safety Plans established by their employers. This article was edited by Jason Li, a senior editor in the Shanghai office. Some airlines, like Delta and Southwest, blocked middle seats to allow for some spacing. We attributed a score to each airline in every factor, with a total of up to 5 points for each category. Episode #49 - Can I get infected after vaccination? During the pandemic, e-commerce sales soared while many passenger flightswhich are responsible for delivering around half of total air cargowere grounded. Analytics for reliable, real-time information The. 2023 Endeavor Business Media, LLC. In Europe alone, TAP Air Portugal, Lufthansa Group, and Air Baltic all received state aid combined with an increase or reintroduction of government shareholdings. When evaluating offers, please review the financial institutions Terms and Conditions. We looked at how easy airlines have made using these vouchers. Before COVID-19, an airline boasted an ROIC well ahead of the overall industrys rate of 5.8 percent. However, cargo has been a lifeline for the aviation industry during COVID-19. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Airlines can work with regulators to set standards across a gamut of issues. For each of these shifts, we also issue a call to action. 866.835.5322 (866-TELL-FAA)Contact Us, Last updated: Wednesday, November 9, 2022, Coronavirus (COVID-19) Information from FAA, United States Department of Transportation, Aviation Safety Draft Documents Open for Comment, Airport Coronavirus Response Grant Program, Legislation & Policies, Regulations & Guidance, Certificated Remote Pilots including Commercial Operators, Recreational Flyers & Modeler Community-Based Organizations, The White House COVID-19 Plan and National Strategy for the COVID-19 Response and Pandemic Preparedness, Next Generation Air Transportation System (NextGen), Carriage of Dangerous Goods/Hazardous Materials, Extension of Minimum Slot Usage Requirements, Clarifying information for Airmen Using Medical Certificate Duration Relief, Second Amendment to Special Federal Aviation Regulation (, Amendment of Air Carrier Training Exemptions, New Cargo Exemption, Amendment to Existing Cargo Exemption, Amendment to Special Federal Aviation Regulation (, Exemption for Transporting Cargo on Airplane Seats, Exemption for Certain Air Ambulance Personnel, Relief for Certain Persons and Operations during the COVID-19 Outbreak, Coronavirus Aid, Relief, and Economic Security Act (, Additional Pilot Medical Certificate Exemptions, Use of COVID-19 Vaccines by Pilots and Air Traffic Controllers, Enforcement Discretion for Random Drug and Alcohol Testing, Updated Health Guidance for Air Carriers and Crews, Runway to Recovery: Government publishes national strategy for air transportation system recovery, Updated Guidance for Airport Sponsors Considering COVID-19 Restrictions or Accommodations, Guidance for States, Localities, and Territories Considering Air Transportation Restrictions. The airline industry has been hit extremely hard by the COVID-19 crisiseven harder, perhaps, than by the events of 9/11 and the 2008 global financial crisis put together. And debt levels are still rising (Exhibit 2). When autocomplete results are available use up and down arrows to review and enter to select. Delta earns a win in this category because it offers free changes on non-basic economy flights (or on basic economy fares for a $99 cancellation fee). Relationships with IT and distribution providers could be reexplored. The Golden State was hard-hit by the novel coronavirus pandemic. Now, whenever you step on a United plane, you can be sure that the employees are fully vaccinated. Receive email updates about the latest in Safety, Innovation, and Infrastructure. Episode #16 - COVID-19 - How do vaccines work? Hopefully, these were isolated events. The airline operated the most domestic and international flights on time and canceled the fewest flights compared with other U.S.-based airlines. Coronavirus flight cancellation and change policies: What you need to know, You want a travel credit card that prioritizes whats important to you. Airlines could consider stepping up IT and automation investment now. DGCA to Ask Jet about Plan to Resume Flights, Aviation Industry Turns to Childcare, Free iPhones to Lure Workers, Southwest Airlines Now Offers Espresso + Cream Iced Coffee Inflight, JetBlue Mounts Full-Court Press for Spirit Buyout Approval, Hungary's Wizz Air Suspends Flights to Moldova Amid Security Concerns. Plans established by their employers by the EPA to be effective against coronavirus, around 40 percent of the.! Relationships with IT and distribution providers could be reexplored by only using cleaning, sanitizing and disinfecting that! 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