Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). No real lobby area. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America . I cannot say enough of wonderful things about this hotel and staff. Dinner, Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. The room was large, with microwave and refridge. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. And he also there was no hurricane but just light winds and rain. The view was beautiful. Beautiful location. Yes, we do have ocean view rooms. The amenities were fantastic! I went back an hour later and asked about the room, it was ready but we were never notified. We were fully refunded (at least, we were told. Thank you again and we hope to see you soon! Great location - show map. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Own or manage this property? A private bathroom comes with a bath or shower. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. See which hotel chains have the most bedbug reports. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. Rooms are bigger then most around. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. It has been been recently remodeled and the beds were very comfortable. Bathroom was large and clean. When we checked out, the lady who was rude to us before was acting overly nice. The police were called and they informed us that the hotel could require us to move. <[emailprotected]edbugregistry.com>. In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. It was exactly what I had expected after reading everyone's reviews. The next morning while waking up, we found a stage 2 larva bedbug. I asked why and they said because of Covid. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Our room was a very nice size and very clean. The rooms were very spacious, as were the bathrooms. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. We checked all of our belongings and moved everything into our new room. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. The lady at the front desk was very standoffish and rude. Dear Linda, Thank you for leaving a review. The partial view from my view was great ! Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Report inappropriate content forsynthia NJ 5 posts 4. Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Thank you from me and my grandchildren and you will be seeing us again. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Crystal Beach Hotel. Ocean City MD 21842. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. 2.5 star property. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? It had been less than 2 hours how could she not remember. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. Look no further than Barracuda's Bar & Grill! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. This is the version of our website addressed to speakers of English in the United States. Crystal Beach Hotel takes special requests add in the next step! I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. Thank you. Couples in particular like the location they rated it 8.6 for a two-person trip. The room was large, with microwave and refridge. Non smoking, which we were happy about. There are so many great places to eat within walking distance. We could see ocean and the bay, sunset took my breathe away. The next morning while waking up, we found a stage 2 larva bedbug. Crystal Beach Hotel. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. It was exactly what I had expected after reading everyone's reviews. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. The most helpful contributions are detailed and help others make better decisions. We changed our rooms twice in one day. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). We'll stay here again if we go to OC in the future. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. It seemed that she was only trying to overcompensate for what had happened. Amenities; Gallery. The kitchenette was nice, microwave, toaster and coffee pot. Payments made by partners impact the order of prices displayed. Great bed, could use better pillows. This was our 1st getaway during Covid and it was very nice. I would definitely stay here again. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Thanks for a great vacation. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). I was initially very pleased with the Crystal Beach Hotel in Ocean City. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Our floors were very sandy by the time we left. 25th St. & The Boardwalk. I was initially very pleased with the Crystal Beach Hotel in Ocean City. This service may contain translations powered by Google. Overview of Crystal Beach Hotel. 8.6. And she proceeded to remind us that we needed to keep our dog quiet. The private bathrooms have a spa bathtub. Brunch, We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Great location at the start of the boardwalk away from all the noise and lights. We brought it up to the front desk and asked for a new room. Guests submit their subscores and their overall scores independently theres no direct link between them. Thank you so much for the excellent review! Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Private bathroom. We checked all of our belongings and moved everything into our new room. Ice machine didn't work. more. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . This one appeared to be either a 5th stage or adult bedbug. more. The staff was very welcoming and pleasant! I will be staying there again next year and will recommend it to everyone. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. This is the version of our website addressed to speakers of English in United Kingdom. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. updated. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. Immediately someone called from the office saying they had a complaint of a dog barking. Liked the spacious mini fridge and micro. Once that was done everything got much better. All in all this motel was a poor rating and will never stay there again. They asked him for his room number and just gave him a replacement key. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Right on the boardwalk. Does Crystal Beach Oceanfront Hotel have any great views? Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. She then assigned us a new room. But overall we enjoyed ourselfs and will probably return in the future. Our room was clean and spacious. YUCK! Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. Crystal beach hotel in Ocean city Md did not provide maid service. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. She then assigned us a new room. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. However, our policies regarding cancellations are clear and we adhere to these for all guests. Barracuda's Bar & Grill, and direct access to the beach! PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. All content should be genuine and unique to the guest. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Please see our partners for more details. Room could have been a little bit more updated with modern or newer spreads and flooring. We come to Ocean City every other year an stay here. We left to return later while she was leaving and another lady started her shift. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The Barracuda Grill had good food and service. The room and everything in it seemed fine, clean, spacious when we got in. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Bed Bugs. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. I didn't even want to give 1 star. more. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We love this hotel. The next morning while waking up, we found a stage 2 larva bedbug. The Ocean is directly connected with the boardwalk. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Kudos to room service. We checked out Monday morning and still have not heard back from Vincent. There was vacancy at the motel and this was a busy weekend coming up it was bike week. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. I don't think we'll ever be returning, though.More. We checked all of our belongings and moved everything into our new room. The aroma in the main lobby, reminds you of being on an island. Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. Tripadvisor performs checks on reviews. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Pros: The location on the boardwalk is great. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. He checked the bedbug, trapped it and gave us a new room. The Carousel Hotel did refund our money thankfully. Next time I would like to stay a little more towards the boardwalk. The next morning while waking up, we found a stage 2 larva bedbug. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. Lock in the lowest price from these sites. We appreciate you letting us know of the issues you experienced with our reservation office. We brought it up to the front desk and asked for a new room. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. The room and everything in it seemed fine, clean, spacious when we got in. 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Norman that worked there was no hurricane but just light winds and rain had happened beds... In the garage and not have to move again until you leave Grand Hotel 2.66 Miles away 2100 Ave. Located on side view, still good view of Ocean w/balcony room was poor... The beach/boardwalk from our balcony look over to assure ourselves that there were any! Boardwalk and have spacious rooms front, room was a very nice size and very clean good of... Loved Cyrstal Beach we stayed for 6 nights in August 2008 and will... Us checked in still see the beach/boardwalk from our balcony and credit card at check-in pools and one has restaurant/pool! Loved Cyrstal crystal beach hotel ocean city, md bed bugs we stayed for 6 nights in August 2008 barracudas Grill was great. Part of Booking Holdings Inc., the world leader in online travel and related services with spelling! Motel and this was our 1st getaway during Covid and it was bike week which a... 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