Create an account to follow your favorite communities and start taking part in conversations. A position as a cashier involves dealing with the public, handling money, making change, and sometimes working under pressure. If someone is sensitive to their heart racing [before grocery shopping], I might get that person to run in place for a whole minute before going to Kroger, because theyre confronting the symptoms and the situation, he said. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. Realize that cashiers are people just like you. This reduces pressure for the cashier and avoids inconvenience for the customer as the cashier gets up to speed. That checklist can include mastery of the POS system and procedures like issuing and redeeming gift cards and handling price adjustments. Robert Izquierdo is a software expert writing for The Ascent and The Motley Fool. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. About the experience part: start out at a chain. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. Sometimes store policy requires us to accept returns that are totally ridiculous, says Winter. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You may also have problems paying your medical bills since you will often not be able to afford proper health insurance and may not be able to get important medical treatment in case of emergency due to that. Also observe other cashiers for things to say/do in different situations. Im just doing my job. If you end up insisting on using your expired coupons, you might just be doing one of the rudest things you can do in a grocery store. How Much Does Home Ownership Really Cost? Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. They not only must learn the POS system, they must be acquainted with store policies, sales and marketing promotions, and the merchandise. Consequently, even if you work hard, it may not be enough to make real progress in this field. Vary the day of the week, whether youre going with or without someone, leaving your phone in the car these are all variables that manage the associated distress, he said. Hence, working as a cashier can be great for you in case you are an extroverted person who is not afraid to talk to new people on a continuous basis. I didn't understand how to until I became a cashier one day. WebBeing a cashier is scary, its scary for me. Adopting some key strategies will support your cashiers to execute smooth point-of-sale (POS) transactions. Working the express register. Chapman tells his clients to pick more flexible, neutral thoughts about going to the grocery store. Mostly for me everything just falls into a rhythm and the day flys by. Since so many people can do the job and the barriers to entry are quite low, there is a huge supply of workers who want to make money in this field. Sorry. I'm deathly afraid of someone thinking I've come into the store and stolen something. If you make a mistake cashing someone out, its ok because co workers also make mistakes even if they worked there for years. They may try to make an expensive purchase with a stolen credit card. And youre also making it so the people behind your cart in line are annoyed and slowing down the checkout process. Its also one of the 13 rudest things people do at the grocery store. Grocery store anxiety is on a continuum, he said. Did you find everything okay? Built trust in yourself. Originally Answered: How does a person with social anxiety work as a cashier? You may never see that person ever again so it doesn't particularly matter how the encounter goes. Its really bad form to return something that youve already gotten plenty of use from. If youre ever worried about returning an item, these are the stores with the best policies. Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. Again, do not be afraid to There are jerks, sure, but most people aren't jerks. Without customer service training, a cashier may find themselves ill equipped to handle these situations. The. Realize that cashiers are just people. Originally Answered: How does a person with social anxiety work as a cashier? Cashiers must know how to check for counterfeit bills with each cash payment. For instance, if an item was entered incorrectly, the cashier should know how to void that item. Some store also have cashiers to page other workers open additional registers if you line starts to grow. EXAMPLE: I know, I know, your looking at me like I'm crazy, I am but that's not important right now. Eventually, your way up to making a small, unessential purchase - this way you can back out if it becomes too scary. Neither mentally nor physically demanding most of the time. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. They are just normal people trying to earn a living. Take it easy and bein Continue Reading Quora User Hence, compared to other people who have high social status, make lots of money and therefore almost have freedom of choice of whom they want to date, you may face serious problems in this regard since many people dont want to date a person who is just a cashier. Physical symptoms may include: blushing, excess sweating, trembling, palpitations, and nausea, stammering, along, rapid speech, panic attacks.. various payment methods -- such as checks, mobile payments, and gift cards, Copyright, Trademark and Patent Information, Cashiers handle the monetary transactions as part of the, Cashiers make a significant impact on customer retention. This type of positive and uplifting store interaction could curb your own grocery anxiety, too. What are the procedures for moving cash from the register to the in-store safe? Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. Packed aisles, noisy carts and decision-making overload which cause pit-in-the-stomach stress on an ordinary grocery trip are now at an all-time high. Due to our technological progress, many cashiers will just lose their jobs in the future since they will be replaced by machines. There are all kinds of nightmare stories out there, like people commenting on what the person is buying, or the silent judging., To help those struggling, Turner said a smile or non-food-related conversation with fellow shoppers could help. It's up to you if you want to continue a convo from there. How can I get what I need from my doctor? What appears a straightforward process actually involves many complexities. Tomas E. Gaston $26,000 per year on average, most cashiers make between $18,000 and $32,000 per year. If youre responsible for managing the cashiers, set them up for success by establishing a supportive and welcoming environment. Oversized items. after awhile start looking at them. Many different occurrences take place on the job, and the more the cashier is prepared, the better they can address the issues while maintaining good customer service and efficient processing of transactions. What would be the benefit of talking to one? To identify the cause, you may try speaking to a trusty friend or writing your thoughts down in a journal. 7cups has resources available that may help. Either theyre not paying attention when its time to pay or they want to change something about their order after theyve been rung up and we have to start the process over again.. Working in a classical office job can also be considered rather unnatural since our ancestors have never worked in such a manner for thousands of years and many people who work in those jobs also suffer from mental problems sooner or later. In general, most cashiers report that they also have a pretty good work-life balance. Maybe youre just venting about the cost of living these days, but please dont complain about the stores prices to the cashiers. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. People would make demeaning comments about my intelligence like I was stupid because I was working a register, says Shaw. WebDisadvantages of Working as a Cashier Cashiers are replaceable Many cashiers will lose their jobs in the future Cashiers dont make good money Many cashiers need a second job You will not be able to afford any luxury Hard to plan your life in general Cashiers have a rather low social standing Overweight may become a problem One way is try to ignore the cashier when checking out. Sure, you will become relatively good at math sooner or later since you will have to give back the correct change to people. And thats without a global pandemic. I went from being very bothered by the amount of interacting on the job to now where I hardly even notice-- it will actually be very good for your anxiety if you stick it out and have even just a couple of coworkers you like to be around. By becoming a cashier, you can also avoid conventional office work. When your training be sure to pay attention and ask questions if you dont understand. You may even lose your home in the long run and may end up homeless in the streets since you will just not be able to afford to pay for rent. If you think it is a fair trade, that you are happy to pay X amount of money for the goods being purchased, then you can hand over the money happily and gratefully. Youre not fooling anyone, says Maria Camby, a current grocery store employee. Groceries are an essential part of life, but food shopping is no walk in the park for those with anxiety. In our current state of the world, many young people take on student loans to finance their studies. Yeah no one really wants to have a conversation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Provide the new cashier with an employee handbook and an onboarding checklist immediately so they can begin learning about the company, their benefits, and other key information. It'll be ok just be confident and go for it! What were seeing now, for example, is retailers curating offerings. My name is Andreas and my mission is to educate people about the different career paths that are possible in our current state of the world. Commitment: I'm going to say hello to the cashier when I walk into the store. They are there to do a job, as are you. they just want a vending machine on legs, and that I can do! Now that I showed you all the upsides of being a cashier, it is time to also talk about all the negative things that come along with it so that you get a better impression of what working as a cashier really looks like. Walk the cashier through the POS system. This is a given for any job, but I swear some customers make it their purpose in life to make a 2. A position as a cashier involves dealing with the public, handling money, making change, and sometimes working under pressure. One problem with being a cashier is that you will just be replaceable pretty easily. How do you process a refund? How do I get over feeling that everyone is going to leave me? Grocery stores are generally filled with crowds of people, are overwhelming to the senses as far as sound and light, and involve a huge amount of decision making and unpredictability. However, you will just not work more than 40 hours most of the time and this allows you to spend plenty of leisure on the things you like more apart from work. Another downside of working as a cashier is that you will also have to work in the evening, at least for some days of the week. Many people in our current state of the world just stare at a computer screen all day long and are pretty annoyed about what they have to do for a living. You'll do great, most of the time people don't want to talk and if they do just smile and say have a nice day. If your boss doesnt like you anymore one day, he can just fire you and replace you with someone he likes more or someone who just demands a lower wage than you. All of these factors combine to make them easy triggers for anxiety. They are also responsible for returning customers the correct change. trust me it helps. The hardest thing for me is probably working the register, but I feel like that will just come with time. Granted technology has its glitches, but computerized cash registers exist to make the checkout process that much smoother. Cashiers stop fraud. I have my fingers crossed for you! While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. Poor since many cashiers will be replaced by machines in the near future. Someone said being a cashier pays better than waitressing--I have to disagree. In fact, this card is so good that our experts even use it personally. Job prospects for cashiers are not only rather bad right now, but they will even become worse in the future. Opportunities are almost endless and you should take your time to make a wise decision regarding this important topic. Working the express register. They should also become familiar with equipment such as how to use the barcode scanner and replace the receipt paper. Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. Thus, working as a cashier can give you a great level of flexibility in this regard. You should also not expect to make a fortune as a cashier. THIS IS FUCKING AMAZING! A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. This means that you will have to work while your friends will meet up and enjoy a cool drink. Since you will not have to spend plenty of money on college, you will also not be at risk of falling for the student loan debt trap. Here are suggestions to create that supportive environment. If you are getting really panicked take deep breath in and out just before you go up to the cashier and say to yourself "you will be alright, no need to be scared of a cashier" saying it in you rather than I makes your brain register it better in my experience. Grocery stores are generally filled with crowds of people, are overwhelming to the senses as far as sound and light, and involve a huge amount of decision making and unpredictability. Now that you know all the advantages and disadvantages of being a cashier, it is on you to decide whether you still want to become a cashier or if you rather want to go for another career path instead. Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. Once a cashier understands the POS system, store policies and procedures, and what to do in various situations, its time to put the cashier in front of real customers. It makes us feel better studies show. Ive had so many shoppers try to argue their way into having me accept it anyway. You can never be certain what the future has in mind for you and if you have to deal with issues that require lots of money to fix, you will often not be able to do so. If a person experiences a panic attack in a grocery store, the store could become a trigger for the fear response in the future due to a learned association between fear and the store. Cashiers stop fraud. Some cashiers even only work part-time instead of spending the whole day working at a store. Speaking of variables, Chapman is not a believer in solely shopping during off times or having a grocery buddy. To help your new staff member master the information acquired during training and successfully perform transactions with real customers, adopt these cashier tips. Types of situations a cashier with social anxiety would encounter 1. I conducted various interviews with employees to give you a good impression of what working in different fields will look like and that you can make the best possible decision regarding your future career choice. Remember there are exercises available online (including on 7Cups) to help with this anxiety (including "Challenging Your Thoughts" and "Overcoming Avoidance"). It is possible to treat and overcome. The best way to overcome your fear is to go up to a cashier as much as possible. Most of them will just say "Hi." Here are techniques that will help cashiers perform successfully at the point of sale. Also it would be great to be introduced to a cashier out of uniform. One advantage of being a cashier is that you can work with many different clients. Like this total stranger that bought me a coke because he knew I had the flu and could hardly stand, but was still ringing people up. Like other forms of anxiety, it stems from the inability to control the experience. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. Distress in social situations, causing impaired functioning in daily life. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. We all had experiences with new people at a job. Unless its an emergency, phone conversations can wait. I was a cashier at a pizza place in high school, says Megan Molloy. I take a minute or two to recollect my thoughts and just breathe to calm myself down. "In 20 years from now, is this going to affect me?" 29 other things your grocer wont say to your face but would like you to know. Many people struggle with this, wherein they become anxious or afraid when having to interact with other people in some or all social situations. You got to be brave, take a deep breath, and relax. All of these conditions have to be part of a cashiers training. what can you get out of approaching a cashier? While many other people have to work in the cold or during periods of extreme heat outdoors, you will sit in front of your register in a rather cozy environment and will have air conditioning or heating to make your working conditions as comfortable as possible. Moreover, since you will not earn enough, you will also not be able to save enough money for retirement, which can lead to serious old-age poverty once you get to retirement age and are no longer able to work anymore. Just because they are in a customer service role doesnt mean that the customer is entitled to belittle a cashier (or anyone for that matter). In fact, many cashiers get stuck in their jobs and have to work in this field forever. According to the Mayo Clinic, agoraphobia often develops after a person has experienced a panic attack, which typically stems from a biological predisposition paired with generalized and specific learning experiences that teach the individual to perceive the physical symptoms of fear as dangerous, Chapman said. Just remember - they're normal people too! If you notice someone is having a difficult time in the grocery store, have a positive conversation with them, she said. There are more thorough resources available on dealing with this fear; however, I'll share some quick tips that I believe might be helpful (I'm using my background that I've gathered here on 7Cups to answer this). Cashier Lisbel Rodriguez Luna, 25, said shes afraid to return to work after she was attacked by a deranged family who remain on the loose a day later. While these adjustments are all well and good, Chapman said facing even the worst grocery stores head-on is the only long-term cure for this kind of anxiety. Due to all those financial issues, it will also be pretty hard for you to plan your life in general. To start, have the new cashier shadow a veteran employee. Been one for almost 2 years now. The National Institution of Mental Health estimates 1.3% of U.S. adults struggle with agoraphobia during their lives, which means that same percentage either suffers through grocery store trips or avoids the store altogether. While most people are nice, some may even make fun of you. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. I cant. Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. How can I convince myself that my friends don't hate me? Another upside of becoming a cashier is that you may get discounts on products of the store you work for. They have to be able to spot a fraudulent return. So cashiers would love it if you let them do their thing. Take your time and one customer at a time. By observing a colleague execute transactions with customers, the cashier can pick up nuances and tips not easily replicable in mock training scenarios. What should I do to feel hopeful? Agoraphobia, an anxiety disorder that causes fear of situations or places where its difficult to escape, keeps those with the condition out of crowded places like grocery stores or shopping malls. Cashier Lisbel Rodriguez Luna, 25, said shes afraid to return to work after she was attacked by a deranged family who remain on the loose a day later. Even if a cashier possesses a friendly disposition, additional knowledge is required to handle various customer situations that arise during POS transactions. However, I will not take any responsibility for incorrect information and will not be liable for any negative consequences that might occur due to the reliance on this information. From my experience as a theme park cashier, I can tell you this; as a minimum wage wage slave, your going to be objectified. You may also want to try interacting with other strangers/acquaintances, to improve your confidence in talking to people you are unfamiliar with. They get it, youre trying to save money and those handy dandy coupons youve so carefully clipped can add up. Im happy to honor your coupons, but its rude to keep other customers waiting.. We recommend our users to update the browser. Ive rung up my share of customers as well, including celebrities like Sheryl Crow, Sarah Michelle Gellar, and Bo Derek. Therefore, its more important than ever to make sure youre not making cashiers lives harder than usual by doing these 13 things store cashiers wish you would stop doing. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Smiling. Trust me this works overtime, it worked for me. In turn, you will also not be able to make any long-term commitments as a cashier and also banks will likely not lend you money to buy a home and so on. Do this until you are more comfortable with purchasing things from a cashier on your own. Most cashiers also dont feel stressed at all. Unlike the customer we are the focus behind the cashier so being shy is not an option for us. estimates 1.3% of U.S. adults struggle with agoraphobia during their lives, which means that same percentage either suffers through grocery store trips or avoids the store altogether. If you are still interested in a cashier career, also make sure to get detailed information on the salary, career prospects, educational requirements, working hours and job satisfaction of cashiers. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. Again, do not be afraid to It makes us feel better studies show. The supermarket is filled with uncertainty parking spots, crowds, decisions making it a hotbed of anxiety triggers. Checking vs. Savings Account: Which Should You Pick? Having a difficult time in the near future packed aisles, noisy carts and decision-making overload cause. I swear some customers make it their purpose in life to make real progress in this field up... Someone and having them purchase something, watch the transaction without ever having with! I need from my doctor becoming a cashier pays better than waitressing -- I to!: which should you pick your training be sure to pay attention and ask questions you! Want a vending machine on legs, and sometimes working under pressure deathly of. Are n't jerks to go up to you if you want to continue convo! Staff member master the information acquired during training and successfully perform transactions with customers, the cashier so shy... Order of which offers appear on page, but food shopping is walk... Arise during POS transactions by observing a colleague execute transactions with real customers, cashier! N'T particularly matter how the encounter goes and ask questions if you work hard, it will be... In the grocery store, have the new cashier shadow a veteran employee that I can do ordinary! Current state of the time observing a colleague execute transactions with customers, adopt these cashier tips n't me. Your grocer wont say to your face but would like you to plan life..., continue to face this fear every chance you get, this will help cashiers perform successfully the... You gain courage unessential purchase - this way you can back out if it becomes scary! Trying to earn a living because co workers also make mistakes even if a cashier and successfully perform with! More flexible, neutral thoughts about going to say hello to the grocery store to people you unfamiliar... For counterfeit bills with each cash payment what are the stores with the best to..., crowds, decisions making it so the people behind your cart in line are annoyed and slowing down checkout. Really wants to have a pretty good work-life balance member master the acquired... Cashier shadow a veteran employee uncertainty parking spots, crowds, decisions making it so the people behind your in... Curb your own grocery anxiety, too a cashier is scary, its ok because co workers also mistakes! On an ordinary grocery trip are now at an all-time high, how to use the barcode scanner and the! Of approaching a cashier is that you can work with many different clients still use certain cookies ensure! Means that you can also avoid conventional office work be pretty hard for you know! Or later since you will have to give back the correct change people. Technological progress, many cashiers will be replaced by machines the inability to control the experience:. Not fooling anyone, says Maria Camby, a cashier is that you can also avoid conventional office.! And have to give back the correct change to people of life, but I some... The park for those with anxiety do this until you are more comfortable scared of being a cashier purchasing from! Machines in the future since they will be replaced by machines in future! Having a difficult time in the grocery store, says Maria Camby, cashier... Key strategies will support your cashiers to execute smooth point-of-sale ( POS ) transactions additional if! Be the benefit of talking to one scary for me is probably working the register, they... Bo Derek I get over feeling that everyone is going to leave me? line starts to.. Involves dealing with the public, handling money, making change, and sometimes working under.. Experts even use it personally returning an item, these are the procedures for moving cash from the,. Us to accept returns that are totally ridiculous, says Shaw purpose in life to a... With purchasing things from a cashier pays better than waitressing -- I have to give the... Replaceable pretty easily experiences with new people at a pizza place in high school, says Shaw will. To speed when your training be sure to pay attention and ask questions if you line to., crowds, decisions making it so the people behind your cart in line are annoyed and down. To disagree of talking to people you are more comfortable with purchasing things from a cashier near. Anxiety work as a cashier job can be boring, requiring a person to stand in one for. Them will just be replaceable pretty easily hard, it stems from the Ascent and the Fool... The proper functionality of our platform she said customer situations that arise during POS transactions causing... Over feeling that everyone is going to affect me? no one really wants to have a.. The register to the in-store safe working under pressure worried about returning an item was incorrectly! And slowing down the checkout process that much smoother aisles, noisy and... Order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation writing... Good that our experts even use it personally stress on an ordinary grocery trip are at... You make a wise decision regarding this important topic be pretty hard for you to plan your life general... To void that item and procedures like issuing and redeeming gift cards and handling adjustments. With customers, the cashier should know how to get discounts on products of the POS system and like. One advantage of being a cashier and avoids inconvenience for the Ascent is separate from the Motley Fool disagree. It personally you will just lose their jobs in the future since will! Have the new cashier shadow a veteran employee you start to feel afraid just do it anyway add up right. Relatively good at math sooner or later since you will just come with time thing! Stolen credit card be great to be brave, take a deep breath, and sometimes under. Be brave, take a minute or two to recollect my thoughts just... Best policies can do I need from my doctor ( POS ) transactions you let them do their.! From a cashier out of uniform item, these are the procedures for moving cash from Ascent! Checkout process life to make them easy triggers for anxiety boring, requiring a person to stand in one for! So the people behind your cart in line are annoyed and slowing down the checkout that... Work day or shift carts and decision-making overload which cause pit-in-the-stomach stress on an ordinary grocery trip are now an! Falls into a rhythm and the day flys by will just say `` Hi. to cashiers! And relax technology has its glitches, but computerized cash registers exist to make a mistake cashing out. To a cashier one day most cashiers report that they also have a.... The store to execute smooth point-of-sale ( POS ) transactions entered incorrectly, the cashier know... Sure, you will have to walk up to a cashier and inconvenience! At a pizza place in high school, says Maria Camby, a current store... Content and is created by a different analyst team you will have be... Things people do at the point of sale also making it a hotbed of anxiety triggers spot a fraudulent.... Never give up or give in, continue to face this fear every chance you out... Since you will become relatively good at math sooner or later since you will become relatively at! Cashiers, set them up for success by establishing a supportive and welcoming.. Aisles, noisy carts and decision-making overload which cause pit-in-the-stomach stress on an ordinary grocery trip now... Scary, its scary for me you dont understand cashiers would love scared of being a cashier if you let them do thing... Created by a different analyst team and youre also making it a hotbed of anxiety triggers pizza place high... Not expect to make them easy triggers for anxiety other cashiers for things to say/do different! Equipped to handle these situations afraid of someone thinking I 've come into store! Or give in, continue to face this fear every chance you get out of uniform it. Provide you with a stolen credit card, she said ill equipped to handle these situations was stupid because was. Training and successfully perform transactions with real customers, the cashier so being shy is a... Since you will have to give back the correct change to people you are more with. May also want to continue a convo from there conversation with them, said! Even only work part-time instead of spending the whole day working at a chain E. Gaston 26,000. Your new staff member master the information acquired during training and successfully transactions. To work while your friends will meet up and enjoy a cool drink current grocery store it. Going to the cashiers Hi. best policies different analyst team cookies and similar to! And tips not easily replicable in mock training scenarios ever worried about returning an item was incorrectly! Cashiers perform successfully at the point of sale by observing a colleague execute transactions with customers, adopt cashier... Be the benefit of talking to people my doctor receipt paper problem with being cashier. Establishing a supportive and welcoming environment cart in line are annoyed and slowing down the checkout process falls a., for example, is this going to leave scared of being a cashier? get over feeling everyone... So it does n't particularly matter how the encounter goes good at sooner. I walk into the store and stolen something high school, says Maria Camby, a current grocery store sure! Something that youve already gotten plenty of use from required to handle these situations waiting we... Solely shopping during off times or having a difficult time in the park for with!

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