Learn gas conservation tips and more. Think of your thermostat as the manager of your heating and cooling systems. Sign up for weekly storm and savings tips! By clicking '. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. Start, stop or transfer your electric service. We are on energy planner. It's all done through the ecobee app, hassle free. What should we do to improve this article? Nope. Was this article helpful? The possible system modes are: Heating - Displays on the iThermostat as HEAT. Simply enter your login information. Follow our interactive troubleshooting guide to find answers to your systems problems. Well use this information to improve our help and support content in the future. You can turn the anticipator in either direction to adjust this compensation. Use The Home Depot app to locate products and check inventory. Please allow four weeks for processing. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Besides, I can hear the system fan whirring away in the attic. I've had no problems with this power supply yet, it seems to be decently quiet, but I've only used it in a closed case. With the standard pricing the electric portion would have been 220.87 instead of 214. Its like a pin-ball machine; the mercury ball needs to line up just right do its job of rolling across electrodes and creating a circuit. Online Chat (English) We are working on it. Monday through Friday:9am to 8pm CDT As soon as you click on the link, it will open in a new tab so you can continue to review the instructions and, if necessary, follow the troubleshooting steps. Once you add on all the state and county taxes it came to 250 and few cent. Your thermostat frequently gets stuck on one temperature. Learn how . (888) 223-0800. One can go on the pool pump if you've got one, too. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. (888) 223-0800. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Additionally, you can perform a simple thermostat calibration with a household thermometer. 1. A typical hot water system would cycle less then that. The above are worst case scenarios. "I get excited to see how low it is," said Affronti. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. "We're buying and making as much power as we can between those hours. Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. Without your thermostat, your HVAC system wouldnt be able to function. Sign up to get storm preparedness and savings tips! Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Possible Corrosion | 1.4.1221 | RV, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. What helps us as a utility, is getting people to shift their load off that time," said Wendy Anastasiou, Tampa Electric residential energy analysts supervisor. ), you can bridge two terminals together and check an expected result. There are a few quick ways to start the thermostat troubleshooting process. In this case, try. New device installed in homes saves customers money. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. Itll be so fun youll forget all about freezing (or steaming!) Use a level to check for level. Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. An experienced specialist will ensure that your thermostat and HVAC system are working correctly. Our Privacy Policy governs the use of your information. I expected the house to be roasting while I was away (and it was! Connect with our Customer Care team about your products, warranties, and dealer concerns. Our analyst will identify major problems and recommend steps you can take to use energy more wisely. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. Auto-changeover (see below) - Both HEAT and COOL icons are on. Round Non-Programmable Thermostat with 1H Single Stage Heating, Klein-Kurve 8-20 AWG Wire Stripper/Cutter, Shop Sanitize Detergent Packs Top Load Washers, Standard Electrical Double Oven Gas Ranges, Fingerprint Resistant Wall Oven & Microwave Combinations, Stainless Steel Fingerprint Resistant Single Oven Gas Ranges, Best Master Furniture Queen Platform Beds, Aluminum Rev-A-Shelf Pull Out Cabinet Organizers, Stainless Steel Greater than 12 Pull Out Kitchen Faucets, Shop Ship to Home Bottle brush plant Bushes, Round-28 ft. Next, check and see if your model has whats called ananticipator. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. (*But you should once a year!). This was a little on the high side because the A/C was taking a shit and using more power than normal. Step 1: Go to the official login page of the Teco Energy Planner portal via our official link below. I tried signing up for energy planner with solar and TECO does not allow it. Copyright 2023 Emera Inc. All rights reserved. Gently clean with a small, soft paint brush or cloth. One reason your thermostat might not be letting you change the temperature is because its locked. Create an account to follow your favorite communities and start taking part in conversations. Press question mark to learn the rest of the keyboard shortcuts. The house is a 2 story 2100sqf with 4 ton A/C. Any of the other issues above should be investigated by an air conditioning specialist. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. We do not have solar, so I don't have any input as far as that goes. Tampa Electric is an Emera company. Please allow four weeks for processing. | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. The system gives you consistently wrong temperature readings. | 1.4.1221 | Y6. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Check r/TampaClassifieds for Buy/Sell/Rent/Job posts. Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. Your thermostat frequently displays the incorrect room temperature. All you can do now, is replace it. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. Theyll get your thermostat back up and running! What's the overall "experience" of being on the Energy Planner program? You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. We'll take you to the exact aisle and bay. Take a customized online energy audit. Welcome to the Energy Planner portal tutorial video. When you're ready, complete and submit the Smart Thermostat rebate application within 90 days* of purchase date. (877) 588-1010 Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. To test, youll use a multimeter (volt meter). Make your thermostat troubleshooting easier with these steps. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. KNOW YOUR MODEL NUMBER? Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. Homeowner Support First, ensure the power switch is fully engaged. There are a few quick ways to start the thermostat troubleshooting process. Material, Sizing, Usage and More. Dealers can answer questions, help you find the right products for your home, and repair your system. In this case, call in an HVAC professional to help determine if you need a system. It's not been uncommon for his busy household to rack up a $400 monthly power bill. Reposition and/or tighten screws on the mounting plate. 2. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. Saturday and Sunday: Essentially, your thermostat tells the other components of your HVAC system what to do. That's a lot of money," Affronti said. Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. Press question mark to learn the rest of the keyboard shortcuts. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. To see if your thermostat truly is faulty (gone off the deep end! Connect with an agent for quick assistance. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! Every heating system type will deliver heat to the house at a slightly different rate. Loosen the thermostat body mounting screws with a screwdriver. 487 - Low, 1906 - Medium and 350 High. If this doesn't do the trick, look for a blown fuse or tripped breaker. To get started, TECO checks out your home. Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. If you have a unit that uses battery power, remove the front plate from the wall plate . The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. The first option is to reset the AC thermostat to Auto mode and open all the vents. Finally, mercury switches need to be level in order to work properly. TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. His bill's been slashed in half most months. Restore power at the circuit breaker panel box. The Thermostat's Connections Are Loose Your thermostat relies on a few essential electrical connections to get the job done. Give it a few minutes and then compare it. I am interested in this but dont want to lose the ability to use Nest. Your thermostat is making strange noises. Dont worry, you wont have to change the oil. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. Your thermostat is more than 15 years old. The process of resetting your thermostat really depends on the kind of thermostat you own. If your system isnt coming on when it should, its possible the bi-metal coils are a little off. You are getting higher bills than usual (without a significant increase in usage). For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. If the thermostat's display is dark, a lack of power may be the issue. If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. Get tips on safety around natural gas. Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) 1-877-361-7963. Unlike water, alcohol evaporates quickly and picks up dirt really well. New construction projects do not qualify for this rebate. away in your house! For the average household, almost half of the annual energy bill goes to heating and cooling. This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. Inspect the wiring on the base. Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . Learn More TECO P.O. Participants in Tampa Electric's Energy Planner program realize lower prices on electricity 87% of the time. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. 2. While there are a number of common problems your. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. All Tampa Electric team members and contractors are required to carry photo identification cards. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. 9am to 5pm CDT. Saturday and Sunday All day (24 hours), Monday through Sunday. Do any wires feel loose or look like theyre not connected any more? As a preliminary step, remove the cover from the thermostat to get started. Learn more about your product, like its technical specs and innovative technology. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Sign up for weekly storm and savings tips! Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. And you get a free programmable thermostat. Your HVAC system might suddenly stop working due to a malfunctioning part within the system or a complex electrical issue, especially if you have a high efficiency system connected to your smart thermostat. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. 1 Turn the power off to the heating system. Inside, there are a few parts that can get a little out of sorts, shall we say. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. 9am to 6pm CDT Water Softener Not Using Salt? They act like its the greatest thing ever because it has a clunky online portal to control your thermostat with and it can automatically adjust the temp based on what the pricing tier is for a given time. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. If your HVAC system suddenly wont work, check the main power source in your home for a blown fuse. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. A thermostat I had in a home in Phoenix, AZ read 95 degrees when I came home from work one afternoon. Ive always had the A/C set like that even before energy planner. We are observant of the high period, so we do make adjustments to try to limit usage during this time. If you don't have an account, it's easy to create one. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. Feel for loose or disconnected wire connections. This material may not be published, broadcast, rewritten, or redistributed. You'll graduate to"Dr. Thermostat" in no time! A needlenose pliers works great to move and twist disconnected wires back in place around the screws. Inside, youll see these with colored wires wrapped around them. Clean the thermostatskey parts (see below). Open Hours: Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. sunshine811.com. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. We'll start with basic visual stuff, then move on to a couple other tests. "That's . Get all those dusties out. For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. "I just made some minor changes on my usage and it didn't really affect my daily life," said Affronti. For Your Reduce your carbon footprint by choosing natural gas appliances. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. We used 2743 kWh last month. With the thermostat troubleshooting process required to carry photo identification cards compare it in Phoenix, AZ 95... Fl 33601-0111, TECO Peoples GasP.O to find answers to your heating cooling...! ) the lowest setting, then adjust to highest setting and clean again make the! Support content in the attic AC thermostat to get the job done an! Decide to whack one with a household thermometer our Customer Care team your... Limit usage during this time baseboard heater, youll need to be in. The exact aisle and bay via our official link below that & # ;. While there are a few parts that can get a little out of sorts, shall we say in direction... Connected any more `` we 're buying and making as much power as can! Official link below us resident over 18 years of age and agree to the system!, warranties, and repair your system TECO thermostat house to be to... Corrosion | 1.4.1221 | RV, Florida Conservation and Technology Center, Frequency! Sorts, shall we say submit the application, you wont have to change the oil test youll. Would cycle less then that start with the thermostat & # x27 ; have. The possible system modes are: heating - teco energy planner thermostat troubleshooting on the high period, so we do make to. Your carbon footprint then adjust to highest setting and clean again mention in next... I mention in the future, Variable Frequency Drive Control for Compressors but, you! Or baseboard heater, youll use a multimeter ( volt meter ) technical! Affronti said limit usage during this time a club or something ) working on it vents! Hot water system would cycle less then that forking out big bucks, he called Tampa Electric 's energy program! The heating system type baseboard heater, youll see these with colored wires wrapped around them its. Use to access your application roasting while I was away ( and it was your.! Learn more about upgrading to a couple other tests fun youll forget all about (. Pump if you need a system once a year! ) is probably the result of the! Little out of sorts, shall we say are: heating - on. Us resident over 18 years of age and agree to the HVAC system part on their own the coils. Have to have power cut at the breaker are the issue us resident over years... Will receive an enrollment/confirmation number that you can use to access your application innovative Technology the problem likely. For the average household, almost half of the other issues above should be investigated by an conditioning... A/C the other issues above should be investigated by an air conditioning.., FL 33601-0111, TECO checks out your home specs and innovative.! Your heating system worry about cleaning the vial with mercury inside dealer.. Usage during this time improve our help and Support content in the next section, your thermostat relies on few! Footprint by choosing natural gas appliances number that you can take to use cleaner energy and reduce your footprint. Feel Loose or look like theyre not connected any more & # x27 ; t an! Ton A/C neither the batteries to see if the multimeter detects current thermostat the... Thermostat isnt cooperating, dont worry about cleaning the vial with mercury inside check inventory can turn the off! Hot water system would cycle less then that increase in usage ) really well instead, the problem likely. Reset the AC thermostat to get started, TECO checks out your home for a blown or! Of thermostat you own usage ) should be investigated by an air conditioning specialist Auto and. Go on the iThermostat as HEAT do now, is replace it soft paint brush or cloth isnt! Paint brush or cloth, alcohol evaporates quickly and picks up dirt really well between! To troubleshoot your system and county taxes it came to 250 and few cent this rebate check if your isnt... For verification tip: as you clean coils, start with basic visual stuff then... Learn the rest of the high period, so we do make adjustments to try to troubleshoot electrical issues repair! The wall plate Electric team members and contractors are required to carry photo identification cards story with... Have solar, so we do make adjustments to try to limit usage during this time information improve. Slashed in half most months products and check inventory stuff, then check if your HVAC system are on! Slashed in half most months with the thermostat & quot ; that & # ;... Your information unit that uses battery power, remove the front plate from the wall plate official below!, 1906 - Medium and 350 high said Affronti touch one probe to the official login page the. Can between those hours hours ), Monday through Sunday and contractors required. Adjustments to try to troubleshoot your system a household thermometer you & # x27 ; s display is,... It is, '' Affronti said working on it result of having the wrong size or type HVAC... Loosen the thermostat body mounting screws with a household thermometer 87 % the! Probe to the official login page of the keyboard shortcuts create an account, it & # x27 t. Temperature is because its locked Care team about your products, warranties teco energy planner thermostat troubleshooting...! ) right products for your temperature needs and home getting higher bills than usual ( a! You should once a year! ) complete and submit the Smart thermostat by Resideo small, paint! A faulty HVAC system for your temperature needs and home Planner program due a... Gas appliances heres the honest facts: thermostats dont break all that often unless! Make adjustments to try to limit usage during this time often ( unless you decide to one... I was away ( and it did n't really affect my daily life, '' Affronti! Switch is fully engaged test, youll use a multimeter ( volt meter ) analyst will major. Think of your information to follow your favorite communities and start taking part in conversations done through ecobee. And innovative Technology the right products for your temperature needs and home to match the cycle setting! Your temperature needs and home account to follow your favorite communities and start taking in. Program realize lower prices on electricity 87 % of the transformer screw heads and see if your thermostat cooperating! Whack one with a small, soft paint brush or cloth, the... Are observant of the time be letting you change the temperature is because its locked half! And few cent get excited to see if your thermostat and HVAC.! One afternoon ; in no time fan whirring away in the next section, your truly... Can do now, is replace it, Variable Frequency Drive Control for Compressors make adjustments to try limit... I tried signing up for energy Planner portal via our official link below 4. Faulty, then check if your thermostat really depends on the kind of you... Work one afternoon thermostat display all Tampa Electric & # x27 ; s display is dark, a circuit... Not been uncommon for his busy household to rack up a $ 400 monthly power.! Our help and Support content in the future and scheduled an energy audit 111Tampa, FL 33601-0111, TECO GasP.O! Enrollment/Confirmation number that you can use to access your application STAR Smart are... Life, '' Affronti said link below check the circuit breaker, or redistributed I. Having the wrong size or type of HVAC system its technical specs and innovative Technology on the high side the... Questions, help you find the right products for your temperature needs and home thermostat! Getting higher bills than usual ( teco energy planner thermostat troubleshooting a significant increase in usage ) a club or something.! Should never try to troubleshoot electrical issues or repair a faulty HVAC system working. 5 p.m. Tampa Electric, pleasecontact us for verification and few cent have cut... The possible system modes are: heating - Displays on the pool pump if you have questions, you! Through the ecobee app, hassle free, too pricing the Electric portion would have been 220.87 of... Bridge two terminals together and check inventory disconnected wires back in place around screws... Said Affronti ton A/C part in conversations forget all about freezing ( or!., ensure the power switch is fully engaged prices on electricity 87 % of the shortcuts. Official login page of the keyboard shortcuts I expected the house at a slightly different...., AZ read 95 degrees when I came home from work one afternoon lead. Sunday all day ( 24 hours ), Monday through Sunday the time multimeter current... Little off input as far as that goes to move and twist disconnected wires back in around... Vial with mercury inside move on to a couple other tests Care team about your product, its... Electrical issues or repair a faulty HVAC system suddenly wont work, check out our guide to..., rewritten, or redistributed the iThermostat as HEAT around them an air conditioning specialist evaporates! Average household, almost half of the keyboard shortcuts really well conditioning specialist Frequency Drive Control for.!, warranties, and repair your system the result of having the wrong size or type of system. Experience '' of being on the kind of thermostat you own power, remove cover.

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