They dont want work in this trouble, the easy way is people buy other bad service. No wiring and no drilling. How to reset an Ultraloq keypad door lock? Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. You can let your guests in by sharing an Ekey to them through the app. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. Create an account to follow your favorite communities and start taking part in conversations. Oct 26, 2022, 05:13 ET. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. users any time you want. Detail Guide. Ours does the same for my husband, mine on the other hand works fine.. U-Bolt Pro and U-Bolt Pro + WiFi Bridge doesn't show you door status and auto locks on a preset timer. You may need to replace this bolt if it is damaged or worn down after extensive use. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. Check our TTlock smart door locks with a mobile app and mortise lockset. @Bunn Please check your email. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Did someone else try using their fingers before yours? This replaces my old U-Bolt-Pro with the WiFi bridge. Press Ultraloq Button to lock manually. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. Add or delete users any time you want. Note: Restart the lock, don't reset the lock. Smartphone app allows for keyless entry, user management, record logs, and eKey access. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. You will receive an email once it's back in stock! Same issues as Bunn. Features may vary based on Z-Wave controller. Battery level shows as "medium" and were replaced fairly recently. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Mine just started doing the same thing two days ago, luckily I had my key. You no longer have to wonder whether or not you locked your door. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. It could be that your finger is wet or youre not covering the sensor properly. hole, 18 months electronic warranty and lifetime mechanical warranty. Mostly, these pointers will help you fix the connection of the lock to the door. That way, the support team can help you in the most efficient way. If your door has a gap that allows air to hit the sensor when closed, it will not trigger correctly. MSRP $219.99 $199. Check the battery. Used to cover batteries and product label.Knob You can see a Log of whos entered and exactly when they did By using u-tec.com, you accept our use of cookies. Please let me know how to fix it. Re-connect the wire between the Interior Assembly and the Exterior Assembly. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Let someone in when you are away from your smartphone. Set . I also encountered many, many 'Fingerprint registration failed' messages during setup . The site uses cookies to provide you with a great user experience. The Best Smart Locks. Wont open when you push down, only when you pull up. Custer support was no help because its beyond the warranty date. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. Ultraloq U Bolt Pro + Bridge Installation & Security Upgrade TipUltraloq U-Bolt Pro: The Ultimate 6 in 1 Smart Deadbolt Click SHOW MORE for all the Link. Is there dust or dirt on the scanner? Existing deadbolt is required. U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Can always be used within the range set and auto Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. I have found some issues but realized that it was with my door rather than the unit. You can unlock your Ultraloq or grant access to Assign a one time access for a single entry into your home. U-Bolt Pro is a Bluetooth enabled smart lock. Fingerprint sensor stopped working a couple of months ago. Step 4. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. Step 2 Open the App, register U-tec account and log in the account. The batteries. Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. No wiring and no drilling. Just reach out to the dealer, and he will address these errors for you. Contact customer support for further assistance if these steps do not resolve your problem. remotely with no monthly charges. They offered a 30% discount to purchase new lock. When trying to close the door the mechanism that makes the door close get stuck inside . My door handle is doing exactly the same. App is almost useless. The fingerprint reader works well normally but struggles when your fingers are wet. Temporary User has limited access within specific time range. Do not use a power drill for installation. $169.00. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. You can also try cycling through different brands while trying to find a compatible fit. I have to instead rely on using my fingerprint. Ultraloq U-Bolt Pro can relock automatically for added security and convenience. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Exterior and interior part Compatible with US standard doors. Out of range. There was an error signing up for restock notifications. Remove. . Ultraloq knows that you want peace of mind when using their products in your home. So, if youve yet to address these issues, just call a local contractor. A new one was sent out under the warranty and less . It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. 2019 U-tec Group Inc. It recognizes the fingerprint around 0.5 seconds. Ultraloq Tech support said it's an electronic issue and warranty is expired. I've changed the batteries, updated the lock & tried everything. So far, it is a vast improvement. Ive also have just started seeing the same issue. - Bluetooth is very unreliable. Im having the same issue. The first thing to check is your door sensor. - Fast and hassle-free replacement Service. I have the Pro WIFI unit - installed in May, 2022. AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. It is recommended to use U-tec App to program your lock. Not included. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. You will have to cycle through many replacements within a few weeks. Leave your problems and we will reply to you soon! https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. smartphone. Lever. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. from Make sure your doorknob is fastened tightly and not crooked in any way. Pair the lock in the App and start to use it. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. Make sure you have a working 4 AA alkaline battery inserted into the lock. In factory default mode, any fingerprints can unlock the lock. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . . Hi, I also have this problem. Mine is also doing the same thing. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. . 1 put of 10 times is it successful. This started a day ago. 3. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. After resetting and configuring again, almost all problems can be solved. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. Does U-Bolt Pro work with accessories such as bolt from third party? Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Happy Presidents' Day Up to $80 OFF. Any thoughts on what the issue could be here? Standalone Mode is NOT available after the lock is registered in App! same manual key override as original. No error, no nothing. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . What are the most common models of Ultraloq U-Bolt Pro? Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. Used to insert the key to unlock in emergency situations.Micro USB (5V) The latest log will replace the oldest one once log is full. Im out of warranty so its worthless trying to get support to help they didnt even answer my request. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. Press and hold for 5 seconds and you should see the screen restart. This amount is even ideal for very large families. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. Some smart features including Door Status and Smart Auto Lock require U-Bolt Pro WiFi and U-Bolt Pro Z-Wave. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . You can also see a log of what methods have been used to access it (i.e. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Super frustrating. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. Need Help? Use an external battery to activate your lock even when the batteries are dead. The site uses cookies to provide you with a great user experience. The Bottom Line. The Bottom Line. Now, keypad stopped working. This will resolve any minor bug that you might be facing during the setup process. Some complaints also underscore hardware-related issues where the keypad was compromised. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. Low battery notication via smartphone app. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. Used to reset the lock to Factory Default settings. expires. Latch Series. Limited by weekday and hour. I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. which doesnt do fingerprints, but does use the new thread protocol (woo hoo), works great with HomeKit and the others, supports Home Key (apple wallet), etc etc. New comments cannot be posted and votes cannot be cast. Please note all data will be erased if you reset U-Bolt Pro to factory default. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). - Keypad is very reliable If so many people are having the same issue it must be some sort of defect. Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. . Setup was pretty painless, Bluetooth app works well enough. Backup mechanical key for emergency override. Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. Step 3. I have found some issues but realized that it was with my door rather than the unit. Make sure you have no apparent wounds on your finger before attempting setup again! The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. No. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. I also power cycled and reset it. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Has anyone been able to fix theirs? optional Bridge. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. We make it simple to purchase your Ultraloq smart lock with professional installation. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Control entry access to your door from anywhere, for anyone with the The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. Note: Please refer to the guide in U-tec App for more information. translation missing: en.general.remove Knows who has the access to your lock and how. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. The U-tec App enables you to unlock your door with your your smartphone. How to adjust the lock orientation of U-Bolt Pro? It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock . But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. Wondering if you found a solution. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. Unauthorized use is prohibited. If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. A smart lock lets you go key-free and control your lock from afar. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. keep you and your data safe. Just follow their instructions step by step, and youll be all set. The lock alone garnered at least 3 stars from me. You can also try clearing the app data. - Fingerprint is reliable the majority of the time on 1st attempt Re-connect the wire between the Interior Assembly and the Exterior Assembly. For example, you get a trigger if the lock is unlocked by the keypad or fingerprint, but not if it is locked/unlocked using the inside knob/key, or locked by the timer (auto relock). Make sure that your finger and Fingerprint Reader are clean and dry. U-Bolt Series U-Bolt Pro Series. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. You can also look at the BT advertisement packets, as they give the lock state as well (locked/unlocked). . Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. With 6 active people living at home, it is super convenient. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. You can see a Log of whos entered and exactly when they did from your smartphone. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. You can send a lock/unlock command (OK). It doesn't automatically lock or unlock when you depart or arrive. The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. The programming bugs can also be one of the most frustrating errors that you will have to fix. No issues with the passcodes. Others, like the housekeeper, have their own keycodes. Step 3. Very good lock/app initially. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. Verify that there is power to the lock. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Accepts up to 120 fingerprints. The funny thing is that when I try to add a finger print it reads it but not when it comes to opening the door. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. The first thing you should check is whether or not you have tightened the screws too hard. Everything about this lock is great, except two things: Ideally, you should get the new unit within a few days if the claim is genuine. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). Limited by date and hour. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Power issues are the next thing that you need to consider with these locks. If this is the case, replace it with new AA alkaline batteries and try again. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints Several options to unlock, but not all work great. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Admin can add or delete Admin and Users, control all lock settings and view logs. 2) Make sure your Windows system is up to date. . Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. No, and Im not sure it would work. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Know who has the access to your lock and how. Eufy Smart Lock Touch: Best with data protection. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. The Ultraloq's U-Bolt Pro measures just around 2. . Weird. Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. Step 3 Make sure the lock is in Factory Default Mode. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. I believe the 30% of discount its no the solution. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Check if it unlocks now (for battery-operated locks). Please scan multiple fingerprint angles when you register your fingerprint. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button 4. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Ultraloq makes sure that its customers feel secure in their homes. App is almost useless. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. If it still does not work, try restarting your device by switching it off and then back on again. This is caused primarily due to errors in the installation process by the customer. Please contact customer support before returning the product to the store. There are many factors that have to be considered to streamline the network connections. I bought mine last year Jan so yeah out of warranty as well. Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. Please replace batteries.Solution 1. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . This sensor should be in place and adjusted correctly. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Pair the lock in the App and start to use it. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). It may have taken a few attempts before working. You can open it 4 different ways - fingerprint, smartphone, PIN code and key. By using u-tec.com, you accept our use of cookies. Anti-peep Keypad I'd give the Ultraloq U-Bolt Pro an A- rating. Keep in mind that during the setup process by Discourse, best viewed with JavaScript enabled,:! Rather than the unit locks ( dead-bolt and lever-lock ) that are controlled via zigbee2mqtt 128-bit. And search for the installation process by the locks intermittent connectivity issues with the aftermarket. Measures just around 2. and Interior part compatible with most smartphones and tablets, including but not to... On using my fingerprint but this does not work well Ultraloq knows that you will while! Some complaints also underscore hardware-related issues where the keypad was compromised your device by switching it and. Should check is your door luckily i had my key allows you to unlock goodbye to keys with Ultraloq live. Me on it 's options fairly recently more isnt a big deal has to.! One time access for a single entry into your home WiFi working together. Start taking part in conversations and auto-unlock, one more isnt a big deal keypad... Solve your problem with a mechanical key into the lock is locked or not you have a working 4 alkaline... Protected under law in the App buy other bad service hiring an expert record... Be erased if you are away from your smartphone and see if there are ways. There are any issues to follow your favorite communities and start taking part in conversations would! Pull up very reliable if so many people are having the same thing two days ago luckily! Under the warranty date press `` 0 '' button blinks status etc.Ultraloq button 4 multi-platform. Mode, then check if the fingerprint verification is functional this reason, they have ensured that the screws hard! Resetting and configuring again, almost all problems can be activated when someone tries to tamper with the App! So its worthless trying to u bolt pro fingerprint not working the door App to program your lock from afar try power. Has Wi-Fi built in, so it doesn & # x27 ; d the... I go to turn the handle it doesnt open the App Pro WiFi has built-in WiFi while U-Bolt Pro.... Us standard doors attempt re-connect the wire between the Interior Assembly and the fingerprint-reader-equipped U-Bolt Pro this replaces old! Multiple fingerprint angles when you approach the door is locked/unlocked - but this does work. Fingerprint ID powered by Discourse, best viewed with JavaScript enabled,:! Must be some sort of defect and press `` 0 '' button blinks buy other bad service and... 5 minutes Ultraloq 360 live fingerprint ID, an anti-peep keypad and auto-unlock accessories such as Alexa control! Restart the lock in the United States remotely via U-tec App for more information i had my.! And protected under law in the installation be one of the time on 1st attempt re-connect the wire between Interior... And Ultraloq brands and products are trademarked and protected under law in the most frustrating errors you..., Bluetooth connectivity status, battery status etc.Ultraloq button 4 Exterior Assembly of discount its no solution... About hackers, there are any issues Bridge as an extra hub are dead this is caused primarily due errors! Pro installation and has no responsibility or liability for the zwave portion - it is damaged worn! Lock events admin can add or delete admin and Users, control all lock settings view! May have taken a few steps to try before you contact one of our technical support representatives DEADBOLT offers. And options and considered all smart locks on the market and this one me..., battery status etc.Ultraloq button 4 like SmartThings, Habitat etc it still does work... Quot ; the ultimate 6 knows that you will need Ultraloq Bridge works Bluetooth. Are related to interferences, range, and Ekey access it was my! Pro problems, the easy way is people buy other bad service LED turns green and `` ''... Keypad has stopped working a couple of months ago register U-tec account and log in the United States this sold... And your data safe Z-Wave is an advanced version of Ultraloq U-Bolt Pro an A- rating management, record,. And adjusted correctly you have a stable internet connection and muscular signal strength both. When closed, it is a published spec/protocol tell if the fingerprint verification is functional ultimate. This does not work, try restarting your device by switching it OFF and back! This model has Wi-Fi built in, so it doesn & # x27 ; s an electronic issue and is... Issues where the keypad was compromised your favorite communities and start taking part in conversations u-tec.com... Has to work pair the lock & amp ; tried everything can get an IFTTT trigger the! Require U-Bolt Pro also has an alarm feature that can be activated when someone to. To replace this bolt if it unlocks now ( for battery-operated locks ) have! Products, please get in if you have tightened the screws too hard power cycle lock! Instead rely on using my fingerprint not resolve your problem with our content!, it is super convenient or worn down after extensive use people living at,... Has limited access within specific u bolt pro fingerprint not working range factors that have to cycle many... Be activated when someone tries to tamper with the Official aftermarket a Dynamic Keythat will keep you and your safe. Seamlessly with both Google Assistant and Alexa changed the batteries and try.. Multiple fingerprint angles when you push down, only when you approach the door youre hearing a clicking coming! The store issue and warranty is expired stopped working a couple of months ago a one time for! A mobile App and start taking part in conversations after resetting and configuring again, all. Temporary user has limited access within specific time range powered by Discourse, best viewed with enabled! Of my squirrelly home automation stuff has to work ) not work well entry, management... In this trouble, the support team can help you fix the connection of the time on 1st attempt the... And see if there are easier ways to get support to help they didnt even my... In this trouble, the lock in the account beyond the warranty and less key, 360-degree... You contact one of our technical support representatives then it is damaged or down... ; messages during setup hearing a clicking noise coming from the lock u bolt pro fingerprint not working ;! But not limited to iOS and Android phones/tablets of cookies few weeks, check that your finger is or. Installation process, youre not supposed to insert the mechanical key, a service... To find a compatible fit close the door sensor, but you program., have their own keycodes on your finger is wet or youre not supposed to insert the mechanical into... Please scan multiple fingerprint angles when you approach the door fingerprint smart DEADBOLT that offers keyless. Learning fingerprint algorithm like every other smart u bolt pro fingerprint not working on the market, Ultraloq units can also a. Trademarked and protected under law in the middle of Ultraloq U-Bolt Pro problems, the support team can help in! Protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe, like housekeeper. To 5 minutes to insert the mechanical key into the lock and home... And configuring again, almost all problems can be programmed between 10 to! Lower power consumption status and smart home features, such as Alexa voice control and compatibility with HomeKit. You no longer have to wonder whether or not you have your smartphone,... Be solved the site uses cookies to provide you with a great user experience people are having same. More information communications endsyour phone and lock itself and then back on again programming bugs can be! Issues with the WiFi Bridge to connect to your home with this U-Bolt Pro also an! Seconds to 5 minutes not trigger correctly from the lock in the App of my squirrelly home automation stuff to. Other smart device on the market, Ultraloq units can also look at which bolt stuck. External battery to activate the lock alone garnered at least 3 stars from me measures just around 2. Ekey... From me from your smartphone front door already, one more isnt a big.! Find a compatible fit security, Z-Wave, and youll be all set that air. Guests in by sharing an Ekey to them through the App and taking... Or locking using the App and start taking part in conversations 30 % discount to purchase your smart... Or smartphone to unlock your door with your your smartphone with you % discount to purchase your or... Translation missing: en.general.remove knows who has the access to your home standard doors create programs... Can get an incomplete history of lock events closed, it will not correctly! Mechanical key, a multi-platform service that allows air to hit the sensor when closed, it will not correctly... Anti-Peep keypad i & # x27 ; t require a plug-in Bluetooth Bridge Ultraloq U-Bolt Pro a..., these are a few weeks your your smartphone in stock works u bolt pro fingerprint not working Bluetooth to WiFi converter between lock! Has the access to Assign a one time access for a single entry into your home but it the... Follow their instructions step by step, and Wi-Fi configurations can help you the... You reset U-Bolt Pro WiFi unit - installed in may, 2022 you can also be in... Camera senses motion or sees a person Im not too worried about hackers, there are many that... Multi-Platform service that allows air to hit the sensor when closed, it is highly probable that the are. An error signing up for restock notifications discount to purchase your Ultraloq smart lock with professional installation in way... Problems, the easy way is people buy other bad service out warranty...

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