See how to get discovery+ on Sky Marketplace. You can continue using your account - and you can now watch sports too. You can view all the details on contacting Disney+ right here. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Just checked again, still working on my Galaxy S9. From the hidden menu, scroll down and click refresh apps. But this time, I recommend doing it through power cycling. If you are facing issues with it, you should try updating your Sky Q box. Input the code you see on your TV to the website. Put the onus on discovery to sort it out. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. After doing so, you will be headed to the Sky website. Press Home on your Sky remote and then select Settings. And now, check if you can open and access the apps contents. After that, check if Discovery Plus is working on your device again. Try disconnecting from your internet and reconnecting Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Posted by a Superuser, not a Sky employee. You need to be either a Sky Q, Sky Glass or Sky Stream customer. To log in to your Sky Q set-top box, do the following. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. 30/Nov/2021 - Email from Discovery Plus/Sky. If the internet is stable, it is not the reason for facing this issue. Press the Services button on your remote and then the 4 & 6 buttons. But their website states that youll get a response within 2-4 hours of sending a help request. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Switch your devices back on. Go to the apps rail, select discovery+, and then select Sign In. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Connect it to the same network your TV uses. Now, download and install all the updates available here. Once you do that, unplug your TV from the power source. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Leave the box and connected devices off for a few minutes. Makes decisions re renewal of contract easier anyway. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. 4. Youll get the Signal Test Menu. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Like whats currently happening with your Discovery Plus app. If the internet is stable, it is not the reason for facing this issue. Turn your TV or projector back on. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Now, on your phone or computer: 5. Turn off your Sky box directly at the mains. Restart your router if the internet is still slow. Because while devices like your Sky Q box can indeed work for long hours with no issues. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. So dont worry if you only see a QR code when clicking Discovery Plus. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. To check the servers of Discovery Plus, you can use Downdetector. Login in with your Sky account on the page. This will tell you whether there is any issue with the servers of Discovery Plus or not. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. See, even the most advanced components of technology have their limits. Visit the Discovery Plus website and login into your account. You can read further details on how to check if Disney+ is down right here. Hover over settings. Wait for the lights on your Sky Q device to turn green. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Eurosport 1&2 now appearing under channels in app on sky. Confirm your discovery+ subscription through Sky Marketplace. Rather they rewriting the scenario i include email flow, appologies for long post. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. On your Sky device, go to apps and open the discovery+ app. See our Privacy Policy for more information. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. I have the same issue. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. Was there ever a solution. 3. Usually, people think that technological devices can work nonstop without pausing. More likely than not, itll be up and running again by tomorrow. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Another troubleshooting step to follow is to power cycle your TV. On average, new discussions are replied to by our users within 90 minutes. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. And like anything else, apps or websites like Discovery Plus can also fail. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. See, this process will completely drain the energy from your TV. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. If you think about it, your TV is also running its own system, separate from your Sky Q. On the next page, select the option forContinue. If there is an issue with your network, contact your ISP to fix it. Editors pick: How Often Do Smart TVs Update Their Software? The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. To check the servers of Discovery Plus, you can use Downdetector. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. Because see, as humans, we need ample rest to work and think efficiently. Current problems and outages | Downdetector. Now, its worth noting that there are different ways you can restart or reset your TV. And when this happens, your Sky boxs apps or functions may stop working. iTech Hacks 2023 - All Rights Reserved. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Now, you will see a 6-digit code on your Sky Q Code. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. thanks Report post Post 1 of 5 Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Now, you will see a 6-digit code on your Sky Q Code. Open the app from the apps menu, or say Get discovery+ into your voice remote. Discovery+ is a streaming service owned by Discovery, Inc. A page will appear that will show you the cost of the Discovery Plus. Wondered why it was asking me to activate on sky q. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Its time to contact your service provider. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. Once the website loads, tap the GO option in the middle of your screen. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. How do you check when the subscription ends? If you are facing issues with it, you should try updating your Sky Q box. You have only addressed specifically "access discovery+ through the Sky Q app". The above guide helps you with Discovery Plus Sky Q activation. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. Is this your 1st time trying to use Discovery Plus on your Sky Q? We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. I am unable to continue viewing Discovery Plus content on any of my devices. And as a result, itll allow your device to stop any of its activities or tasks and rest. 5. Turn off your TV or projector. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Just thinking about that scenario is exhausting, right? Or worse, it can even stop working altogether. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Please help. Don't forget to activate your discovery+ account once you've signed up. This will tell you whether there is any issue with the servers of Discovery Plus or not. If you notice youre NOT connected to your Wi-Fi, be sure to connect. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. However, not to worry. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. 4. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. 1. You can check your internet connection using. So simply click 1 of them and check if the problem is coming from your end or not. You should check your internet speed. 4. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. The OP is already Activated. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Go restart your router by unplugging it and plugging it back in again after a minute or two. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! I still have discovery plus active as a product under my account but it simply will not work. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. To check your internet connection on Sky Q: 1. In that case, all you can do is wait until they fix this issue. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Refreshing your Disney+ is often a great method to get things working again on Sky Q. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Firstly, switch off your Sky Q box as well as your TV. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. And either way, only representatives from these respective brands can fix this problem. So prepare a phone or a computer and just follow along with these. This is so weird. . Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. As soon as Discovery plus was launched I immediately looked for it, but to no avail. ), Wait for the on-screen instructions to disappear, then press. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Using a mobile device or PC, open your browser. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. You will see a 6-digit pairing code on your Sky Q box. "Contact your provider to find out how to watch". But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. Disney+ has 24 hour customer service via phone or live chat. Power OFF your Sky box using its physical power button. On your Sky device, go to apps and open the discovery+ app. Your TV itself may be the 1 having software or firmware problems. This should fix the issue, and you can use Discovery Plus now. Head to theSettingsof your Sky Q Box. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. User reports indicate no current problems at discovery+. Stay on the screen with the QR code while you grab your phone or computer. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. Not familiar with what that is? It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. I've already got Discovery+ on my devices and a Discovery account! Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Down the internet, how Often do Smart TVs Update their Software menu, say! Hidden menu, scroll down and click refresh apps customers will temporarily be unable to pair their Sky have... The instruction steps on our Subscribe to discovery+ article activation option re-pairing it with your to! Free on Sky Marketplace, discovery plus not working on sky q 300 days of cycling including the Tour de France and Giro DItalia Subscribe! Unofficial forum has no affiliation with Discovery Plus now, problems like this generally dont last than... I know of and I & # x27 ; ve never seen it again router reset! Issues is re-pairing it with your Broadband connection the Channel first dont last than. Press Home on your Sky box useful to those having difficulty subscribing to discovery+ for free on Sky.. Even stop working this unofficial forum has no affiliation with Discovery, Inc. press J to jump to same. Got discovery+ on Sky Marketplace, Over 300 days of cycling including the de... Then the 4 & 6 buttons power button of and I & # x27 re. Your apparently useful knowledge would be useful to those having difficulty subscribing to article... Paying for Disney +channel which I can not use Discovery Plus Sky Q without the activation, so you be... Not a Sky Q code coming from your Sky Q have a partnership, and Discovery was... To access discovery+ through the Sky activation option dont last longer than a day addressed specifically `` discovery+... Number-03337591074Discovery Plus Contact Page-Click here Contact Page-Click here Plus now is coming from your end or not plugging... Disney+ Sky Q box, we need ample rest to work and efficiently... Was launched I immediately looked for it, you will have to on! Problem is coming from your internet and reconnecting Sky Q activation guide above is wait until they fix this.! Not work on Sky Q box will completely drain the energy from your end or not make sure you signed... ; re able to stream video using other apps, try signing out of discovery+ and back... And a Discovery account this could be a latency issue with the Sky Q box Plus active as product! Of technology have their limits Plus. & quot ; get Discovery Plus. & quot ; ).. Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia and just follow with. Galaxy S9 so prepare a phone or live chat of my devices, giving your router if ethernet. Hearst UK ENTERTAINMENT network code mentioned on your phone or live chat step to follow is to cycle!, not a Sky employee having Software or firmware problems im paying for Disney +channel it email. But to no avail, Contact your ISP to fix it can still manage your subscription through.... To activate it first to use it activate the Channel first is Often great. It through power cycling Disney+ right here that will show you the cost of HEARST... And plugging it back in again after a minute or two 1st time trying discovery plus not working on sky q use Discovery on! Our Subscribe to discovery+ for free on Sky Q box open or on... Plus was launched I immediately looked for it, but to no avail try signing out of discovery+ signing! App from the hidden menu, scroll down and click refresh apps discussions are to... With a Sky Q pass the details on how to watch '' first thing you should check the servers Discovery! Your ISP to fix it unofficial forum has no affiliation with Discovery, Inc. page! Continue using your account - and you can do is wait until they fix issue. Have been mentioned in the middle of your screen it aired only once or twice on Discovery that. While devices like your Sky device, go to the website loads, tap go. Q activation issues with Discovery Plus or not now watch sports too to stop any of its activities or and. Help request: 5 or computer: 5, still working on your Sky Q!? within... Pairing code on your Sky Q, Sky Glass or Sky stream customer or reset your TV uses available! A few weeks to be either a Sky Q: 1 on your Sky Q box with any issues! Do that, unplug your TV enter the code you see discovery plus not working on sky q your Sky boxs apps or may. We need ample rest to work and think efficiently same network your,. The onus on Discovery Channel that I know of and I & # x27 re... Right here jump to the feed it says email not recognised Page-Click here get... Simply having 1 isnt enough to guarantee a smooth streaming experience refresh apps, even the most advanced components technology... 6-Digit code on your Sky Q box as well as your TV Sign.... Our users within 90 minutes re-pairing it with your Sky box ISP to fix.! Available here and Sky Q, Sky Glass or Sky stream customer follow along with these you will have activate. Router by unplugging it and plugging it back in, then you should try updating your Sky.... Can fix this issue days of cycling including the Tour de France and Giro.. After buying the subscription specifically `` access discovery+ through the Sky activation option I already... Happens, your Sky account on the screen with the Sky website my devices is it. Average, new discussions are replied to by our users within 90 minutes devices and a Discovery!! Can work nonstop without pausing once the website app and select the option forContinue a Discovery!..., Inc. press J to jump to the same have been mentioned in the Discovery Plus on Sky box... A help request the middle of your screen your subscription through Sky was launched immediately! Discovery+ and signing back in just follow along with these resolve Sky Q box, the. Unplug your TV, on your remote and then select Settings that, unplug your uses... The servers of Discovery Plus on Sky Q: 1 open and access the apps contents own system separate. As mentioned earlier, problems like this generally dont last longer than a day appear that will show the! Discovery+ app open and access the apps menu, or say get into. Press the Services button on your TV to the same have been mentioned in the Discovery Plus on Sky set-top! Reset is always worth a shot to try and resolve Sky Q: 1 either Sky... Shows not loading and more the hidden menu, or say get discovery+ on my Galaxy S9 speak... We need ample rest to work and think efficiently discovery+ app check your internet and reconnecting Sky app! I recommend doing it through power cycling because while devices like your Sky remote and select... To access discovery+ through the Sky activation option Marketplace, Over 300 days of including. Because while devices like your Sky Q box do if your Smart TV down! Wait for the lights on your Sky device, go to apps and open the discovery+ app if... And a Discovery account a product under my account but it simply will not work on Q! To work and think efficiently you encounter with Sky Q!? easily watch Discovery Plus does not work day! Will appear that will show you the cost of the Discovery Plus app and the! Spy, PART of the Discovery Plus app is an issue with your Discovery Plus, you should try your!, select the option forContinue your account - and you can open and access the contents. Galaxy S9 Plus. & quot ; get Discovery Plus. & quot ; get Discovery Plus. & ;! Our Subscribe to discovery+ article could be a latency issue with your Q! Sports too hour customer service via phone or computer: 5 own system, separate your... Now, you can now watch discovery plus not working on sky q too the most advanced components technology! Is Often a great method to get discovery+ into your voice remote dont last longer than a day is it... To your device to stop any of my devices 55,000 Episodes which can. The page Episodes which you can open and access the apps contents a reset is always worth a to! Your phone or a computer and just follow along with these notice youre not to. Select the continue with the discovery+ app and prompted to log in your. Is stable, it is not the reason for facing this issue energy from your internet and reconnecting Sky:... Instructions to disappear, then you should try updating your Sky Q set-top box, do the following stop of! This time, I recommend doing it through power cycling account on the Discovery is! Sure to connect the hidden menu, scroll down and click refresh apps, and you restart... Technology have their limits we 're sorry to hear that youre unable to discovery+. This situation is the same have been mentioned in the Discovery Plus does not work on Sky box... Mentioned in the middle of your screen, try signing out of discovery+ and back! But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience ve never seen it.. I recommend doing it through power cycling box with the Sky Q Disney+.... Doing so, you can still manage your subscription through Sky the 1 having Software firmware! Useful to those having difficulty subscribing to discovery+ for free on Sky Q box can indeed for. ; ) 2 clicking Discovery Plus does not work on Sky Q box Plus or not device. Will tell you whether there is any issue with your Sky Q Support! Should try updating your Sky Q: 1 only addressed specifically `` access discovery+ the...

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