Service was personalised and friendly. Extensively expanded country house hotel. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Well, hmm, erm, probably would of had a better stay in a tent tbh! Staff attentive and helpful. DON'T It's dirty, worn out and disgusting. Thank you. I didn't catch her name but she even came to check if we wanted a drink before last orders. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Set on the edge of the historic cathedral city of Exeter, The Gipsy Hill has long been established as a venue for weddings, conferences, functions, business and leisure breaks. Went to Tesco had a great. 2 80335 Munich Germany. No mention of wifi etc. Thank you for your enquiry the camp is 5.5 miles See more questions & answers about this hotel from the Tripadvisor community. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. she was the only staff on duty and why would she want anyone else ? It did give my group and I a laugh, but definitely save your money and go to a Premier or something. I explained, we did complain but it was 9pm and we had a 10 year old. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. The rooms are spacious and clean and bathrooms are modern. Room types may vary. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Please let me know if you have any further questions I could go on but just writing this is winding me up! places like that don't deserve customers when so many places are doing their best to stay afloat. I would stay away from this place. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. Yes, free parking is available to guests. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! When we arrived we were given room 22 in the bungalow, we walked in and our faces fell, it was cold, had damp on the walls and ceiling, and the carpet had stains on it. In the morning we went for breakfast. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Now i am all for old and traditional hotels with class. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Yes, free parking is available to guests. Room types may vary. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Bed was like sleeping on concrete. Something went wrong. The hotel looks like a 1970s Care home with odd furniture and an extremely dated look we stayed in what for some strange reason was called the coach house the room was cold and the carpet was absolutely filthy I would not recommend this hotel even for one night, Hotels near Virgin Balloon Flights - Exeter. Instantly felt comfortable and at home. It was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. This is the version of our website addressed to speakers of English in Ireland. We went to Exmouth. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! There are more places to choose from in the. This is the version of our website addressed to speakers of English in the United States. What are some of the property amenities at Gipsy Hill Hotel? However, the bar toilet did not provide soap. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Have you updated your bar area and rooms and employed a general manager? Payments made by partners impact the order of prices displayed. After our impersonal check. It was just for one night and there were 68 days before the booking was due to take place. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. Claim your listing for free to respond to reviews, update your profile and much more. Would not recommend for the price AT ALL. Booked breakfast for 09.00 at their recommendation no problem. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? From there on this hotel is sadly in need of a complete refurbishment, which I gathered is going to happen. Please note that all Special Requests are subject to availability and additional charges may apply. In 3 acres of beautiful gardens, close to the M5 motorway and Exeter's city centre and airport, this 19th-century country house offers good-value rooms and free Wi-Fi and parking. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. more. Where do I start? Having dinner at the hotel was a regret. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. We'd booked two rooms and - as guests - expected a more helpful reply than that. Having dinner at the hotel was a regret. But the Gipsy Hill Hotel itsnt even an old building but they have tried to make it old traditional, with not very good effort. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! No, not their policy. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. It truly is a step back in time, the room was clean and had everything you would want but also the smell of an old peoples home and a bit of damp! Really?. Which popular attractions are close to Gipsy Hill Hotel? Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom A poor quality buffet breakfast was offered. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Staff are really friendly and can't do enough for you, especially Sue, lovely lady! dining room and bar closed , no cleaning of rooms etc. Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. I recommend staying at this hotel and we will be back next time we are in Exeter. Breakfast was average at best. In need of a complete revamp. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. We did ask for a kettle but one could not be found, a Lovely lady did bring us a drink. We will definitely go back and visit. Room 18 was really comfortable and had everything I needed for a business trip. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. We'd booked two rooms and - as guests - expected a more helpful reply than that. Should have realised what to expect when we arrived to find all doors locked! Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Fair play, it's gorgeous and the difference is unreal. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. Would not recommend for the price AT ALL. Room was cold since no heating on. Will never come back. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. Our team checks each review posted on the site disputed by our community as not meeting our. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I would stay away from this place. My wife went back to reception and managed to get us another room, which was in the main building, it was more welcoming all be it on the small side. To save at this property, all you have to do is sign in. I haven't been since Hotel Inspector was filmed. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. This is the version of our website addressed to speakers of English in United Kingdom. Where do I start? The breakfast was buffet style and very good. Have you updated your bar area and rooms and employed a general manager? To save at this property, all you have to do is sign in. Attended a work event here, three pump beers/ciders on tap, cider was off. To edit a review youve already submitted, please contact our Customer Service team. DON'T It's dirty, worn out and disgusting. We didn't stay the second night. Are there any historical sites close to Gipsy Hill Hotel? Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. But after just one day of our trip the bed was the least of our worries. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. Does Gipsy Hill Hotel offer any business services? Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. But after just one day of our trip the bed was the least of our worries. After our impersonal check. Get exclusive access to member-only deals by email. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Arnulfstr. The staff were very welcoming and quick to. over a year ago Answer 3 answers Reviewed this property 0 Votes If we find any, we delete them and, if necessary, take action against whoever is responsible. when I commented on apparent lack of staff, was told by receptionist (?) I hope for them it gets better or has a revamp, because this place looks like its about to crash. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! We stayed here before going off to the Isles if Scilly for a few days & when we returned too! when I commented on apparent lack of staff, was told by receptionist (?) Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. 29, an IHG Hotel at Tripadvisor To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. The location is very convenient being on the edge of the city and close to the M5, and the accommodation is comfortable and clean. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. The room wasn't in the main hotel but in a little bungalow across the car park. Its almost ready for the bin. Two posters on the mirror about washing your hands during Covid. Gipsy Hill Hotel Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom - Good location - show map 6.9 Pleasant 721 reviews Staff 8.6 +32 photos You're eligible for a Genius discount at Gipsy Hill Hotel! So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. This is the version of our website addressed to speakers of English in Australia. Where do I start? if not, how near is there parking? Our team checks each review posted on the site disputed by our community as not meeting our. A really convenient hotel if you want a base to travel around as not far from the motorway. Lock in the lowest price from these sites. Travel smarter with Agoda.com. I didn't catch her name but she even came to check if we wanted a drink before last orders. Claim your listing for free to respond to reviews, update your profile and much more. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! The bar was seldom manned so you had to ask at reception for someone to attend. What food & drink options are available at Gipsy Hill Hotel? Cannot fault them at all. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. I'm afraid not.! Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. (actually didnt get any sleep). When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. On a positive note all the staff were extremely friendly and helpful. Room types may vary. (By dirty I mean, stained carpets, mouldy shower tiles, etc). However, the bar toilet did not provide soap. Also within easy reach are the Dartmoor National Park, Crealy Adventure Park and South Devon, which has some of the best beaches and walks in Britain. Would definitely return! What are some of the property amenities at Gipsy Hill Hotel? There was a problem loading the reviews. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Now to the room, well it was pleasantly roomy and clean, but thats it. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. Many travellers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). Anyway the moral of this tale is do not accept room 6. when I commented on apparent lack of staff, was told by receptionist (?) - See 1,535 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Also the breakfast was good. Should have realised what to expect when we arrived to find all doors locked! Is parking available at Gipsy Hill Hotel? I'd like to help out anyone thinking of staying. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Please check for travel restrictions. There is ample free parking available, and the grounds of the hotel are pleasant. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Update your profile and much more breakfast for 09.00 at their recommendation no problem subject to availability and charges. With 50+ employees was attending an event theyd make an effort Lane Exeter. Better or has a relaxed and friendly atmosphere, and conference facilities ( without any obligation to verify ) not! 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