Ryan gave sites to see around town recommended local food places. The pool is massive and stretches the length of the property. What food & drink options are available at Ocean Coral Spring Resort? OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Listed on 2023-03-01. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. Loved staying in the pools with my drinks. We are happy to learn your birthday trip was a delight. Were sorry, we do not recognize the hotel or destination you mentioned. We are happy to learn your birthday trip was a delight. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Burger King has always done things differently, both in and out of our restaurants. Ocean Coral Spring | Hotel in Jamaica | Ocean by H10 Hotels EN USA & Canada +1 647 846 3236 Mexico +52 558 873 8794 Dominican Rep. +1 849 944 5562 Argentina +54 11 5219 5589 Colombia +57 601 7702617 Brasil +55 21 4042 0495 Chile +56 2 2938 1389 Europe +34 900 444 466 EN FIND YOUR HOTEL OFFERS CLUB H10 STAY GREEN FLIGHT + HOTEL MY BOOKINGS Other travel agencies in the top 20 that brought business to Ocean Coral Springs and Eden Bay resorts were Unlimited Connections, Oceanic Travel Fantasies, Expressions Travel, PNS Events and Vacations, Total Travel Services, Luxury Connections, Vacay Bookings Limited, Tour Pin Travel Agency, Trafalgar Travel, Go-Jamaica Travel, Iconic Travel and Events, Dream Destinations, Chin Yees Travel, Sandy Vacation and Tours, Seventh Heaven Jamaica Travel, Gustazos Travel, and G2 Travel. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. floor. It was easy to find verse the previous reviews stating otherwise . The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. Justyn Jones, general manager of Azul Beach Resort. The food at the restaurants was average. Sign up for The Gleaners morning and evening newsletters. They were great!! Our room faced the water park and it didnt open too early or close too late so it was never an issue. Our room was spacious and so was the balcony. . Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. And then the reward behind it is even more spectacular, said Kareem Lewis, CEO, KML Enterprise. We had a 2-queen with pullout couch. The concierge and baggage were so kind and accommodating that it almost made up for the slow service. Are there opportunities to exercise at Ocean Coral Spring Resort? Customer service is a ten. Such a beautiful escape (even during Covid). The furniture in my junior suite was very worn. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. I would fix that by having someone remove towels if no oe has been there for over two hours. The resort is beautiful the rooms really have the islan vibe. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. The pool grill was also closed. Most workers (except the restaurants) that I can in contact with were very kind. I spent 3 days trying to get the butler which is part of the privilege package. Also the lazy river is a must go. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. Please see our partners for more details. The food was plentiful and good. The food was amazing, I didn't have a bad meal but the service was real slow. Throughout the complex they were running out of supplies (milk and sugar in the cafe). Be proficient in the use of all bar equipment, glassware and ingredients. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us to make your stay a more memorable one! For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. Number of persons Number This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. Cant wait to revisit. Id go for a walk at 5:00am, and all the best spots were already taken. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. Located on the seafront at Coral Spring and with access to a spectacular beach of white sand and turquoise water, it boasts modern rooms, spacious swimming pools, a lazy river with a gentle current, a water park, as well as great dining options. You can see our list of hotels and destinations by clicking on the icon on the right. My girls and I had so much fun. And many more advantages enjoy them all! Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. The pool is huge and wasnt crowded. Or the privilege ones that abuse the reservation systems. The beach itself is somewhat small, but by no means crowded. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. Provide leadership and developmental coaching for store Team Members. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Ryan the butler and NATASHA from front desk was awesome!!! DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. The food was amazing, eating in a different restaurant every night, with no issues. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Let me first start off with how awesome my butler team Ryan and Young were; especially Ryan!! The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. Large Private Charter Bus Service. As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. Payments made by partners impact the order of prices displayed. Good because you can go to the other 5 of them at any time. They run out of things! Does Ocean Coral Spring Resort have airport transportation? We started to concentrate on a lot of marketing on social media. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. Are pets allowed at Ocean Coral Spring Resort? The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. the swim out water was cold but once in, you were fine. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 16 June 2022. How disappointing. Pool towels ran out mid-afternoon. Theyre one of the few hotels that have awarded us as travel agents. Ocean Coral Spring is a new newly built five-star resort. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Apply today!!! We got a standard room and we were not a part of the Privilege Club. hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. years. This is the version of our website addressed to speakers of English in United Kingdom. They made you feel very welcomed! In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Please see our partners for more details. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. There is no premium liquor, the bar is always running out of beers and other products. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. Mosquitos can be an annoyance on the patio once the sun went down. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. I did the Privelege Oceanfront and let me tell you it's the only way to go. That meant the world to me. Dear491elijahb, Thank you for your recent stay at Ocean Coral Spring. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. So we used that to our advantage and went on from there.. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. We are happy to know that Sashorn, Kevon and Geoffery were able to change your views on your situation that you have encountered. Lunch time options are pretty limited and there was no more than two options in the evening. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. They have a little work to do. 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